Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,964 Topics
- 25,160 Replies
I work in IT and we've been using Webroot for our systems for quite some time. Over the past few months I've seen this incident arrise, but have found no traces online for a solution. What seems to be happening is webroot SecureAnywhere stops running, and cannot be uninstalled. Tried running in safemode, and creating other user profiles to trioubleshoot without any success. The systems I've seen running them appear to have no virus related problems (they had been wiped to factory within 6-12 months.) I've ran spyware doctor, and malware bytes to find no other infections. Windows updates are running normally as well. Secondly, I've used forced uninstalling program (Revo) to remove the program. The webroot SecureAnywhere installer does not launch (after uninstalling SecureAnywhere), but when I try and use the old Webroot AV+Spyware software it launches! Hooray, but I get a message saying that a newer version of Webroot is already installed. I've spent some time removing all registry f
Hardware failure on my old computer forced me to buy a new one. Is my webroot secure anywhere antivirus able to be activated on my new computer without buying a multicomputer licsence as it will only be on one. Thanks for any info. I have access to webroot my console. For validation purposes if needed.
I have installed Webroot on my ASUS Prime but am unable to open the application. Though my tablet is 'wifi' connected I receive a message indicating I am not connected to the Internet. Having successfully installed Webroot on my smartphone I am wondering if I must have a 3G connection to open Webroot on the tablet. Would someone be able to explain what is amiss? Thank you.
Hi! I hope you can help me. After scanning the internet I cannot seem to find any help for my problem. Here goes. I installed Webroot many months ago and had a six month antivirus protection after buying my computer from Best Buy, About a month ago it stopped working. I could no longer open the program. I thought it had expired, so I renewed it, tried installing again and it wouldn't work. I can't remember exactly what it was doing, but if I remember correctly, it wouldn't accept my new key code. After being frusrated and trying many things, I returned my renewal and uninstalled what I could from my computer of Webroot. However, when I restarted my computer recently, a box came up and asked if I wanted Webroot to make changes to my hard drive. Obviously something is still there. I went looking and found WRSA in my programs files. It does not show up in programs where I can uninstall it. If I try to dele
I uninstalled SecureAnywhere AntiVirus, rebooted, re-installed SecureAnywhere AntiVirus (wsainstall.exe) , and re-booted again. During the install there was an option to put it SecureAnywhere in my Start Menu. The only thing in my Start Menu related to SecureAnywhere is an option to un-install it. In [b]C:Program FilesWebroot[/b] the only file there is [b]WRSA.exe[/b] (641 KB). Clicking on it does NOT open the application. How do I get it to open so I can check the various settings? I know when I had the program on my PC earlier today, I could open it. But if I could open it before, why can't I open it now? Keycode did not change. By the way, I uninstalled SecureAnywhere because Carbonite suddenly stoped backing up files right after I originally installed SecureAnywhere. Carbonite did not start to work after I removed SecureAnywhere either, so maybe Carbonite has other problems.
After a total 3 visits to best buy, this virus still hasn't been removed... It looks like they used atleast 4 different programs to remove it, but it still remains on my laptop. Heres what is says on the scan, copied any pasted: c:$mbr.1 Win32.Autolock.1 After it "removes" the virus and restarts the virus is still there after another scan... The malware also shows up on Windows task manager crss.exe winlogon.exe atieclxx.exe The processes don't have a user name and no description When I try to end them it says Access Denied even though I'm on the Administrative profile, the only profile on my laptop. Webroot finds the threat, but doesn't remove it, help
I cannot find anywhere on the product website where I can give feedback to a real person so I am posting a concern here. I like Webroot have used it for several years and recommended it to others. my product is updated and since upgrading to SecureAnywhere it has not found one problem on my PC. scanning with the free Spybot Search and Destroy right afterwards I have found numerous malware and spy items that Spybot identified and removed. FYI ---------- (Title has been edited to better reflect the issue and for character limitations - Jim)
I spent hours trying to get iTunes reloaded after some issues with its file listings. When I went to Best Buy's GeekSquad for help, they advised my hp laptop was infected with a virus (not identified) that had scrambled my operating system (Windows 7 (x86). My data was backed up and Win7 reinstalled. When my data was returned to the laptop almost every file showed a duplicate (.old). I have spent many hours removing this excess 'chaff'. My only protection was Webroot, installed by Best Buy when I bought the laptop last May. They still love Webroot, but I'm so convinced anymore. What do you recommend as backup? Webroot is running all the time............... Suggestions are welcome. :)
Hello All! I am a technician that works on computers daily, and I have come across some issues I think are directly related to Webroot. I have noticed computers not booting to OS, and hanging at a black screen before loading user profiles. This has happened on several systems I have worked on, and the only fix that will allow them to boot is REMOVING Webroot! The only reason I believe it to be cause of Webroot, is because myself and my fellow technicians have tried every possible way to get them to boot (no hardware issues found), and 10 out of 10 computers, with removal of Webroot, then booted to OS with no issues. I like webroot, recommending it always as top antivirus and have been putting it on 8 out of 10 computers I have fixed, but I do not want to keep installing it when it causes such problems. Any insight/help would be greatly appreciated. ---------- (Title has been edited to better reflect the issue - Jim)
Going to port this over from Wilder's Security Forum perhaps Webroot Can help.. [url=http://www.wilderssecurity.com/showthread.php?t=309292]http://www.wilderssecurity.com/showthread.php?t=309292[/url] When I try to run a search from yahoo or bing no results are being displayed at all. Google was Working but they changed things and it no longer works it used to.. This only happens if you use Outpost Firewall and if you have Web Protection installed and enabled. I have tested both Secureanywhere Antivirus (184.108.40.206 Version) and Beta 220.127.116.11 with SafeOnline aka Identity & Privacy.. ==== Outpost Firewall - No Web Protection Installed SecureAnyWhere Antivirus Search Results from Bar and Search Results from Pages work correctly, Have Green Checks Marks etc next to them if safe. Aka Or SecureAnywhere Complete/Essentials with SafeOnline Search Results from Bar / Page Work Correctly SafeOnline features worked correctly has https site Icon would show protected. ===== Outpost Web Prote
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