Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,988 Topics
- 25,262 Replies
Yesterday, I was reading an article online and got a blue screen telling me that my computer had a virus and that I needed to call their tech support for assistance in removing the virus. It also advised no shopping online until the virus had been taken off the computer. I did a "forced quit" as the only way to get rid of the popups. Now, my Webroot Antivirus Software wont do a scan. Not sure what to do next. Thanks!
With a phising/malware filter in the Browser Extension, what is Web Shield module in WSA really used for? The documentation is unclear about this ([url=http://www.webroot.com/us/en/support/how-to-updates]it's probably outdated[/url], click Web Shield to the left to see more info). It seems to me the Web Shield is obsolete since the Browser Extension was released as a part of WSA. If it's not, can anyone explain it's role in WSA? Any thoughts of this?
If I install a peice of PUA that is undetected by WSA and set to monitor, couldn't I therorectically choose 'block' to revert the changes of this PUA? If so, this would seem to be a much easier and more thorough way of uninstalling unwanted software (if done right of course). That was just an example above for future reference.
hi i found this on malwaretips page [url=http://malwaretips.com/threads/webroot-secureanywhere-antivirus-2014-3-pcs-free-for-6-months.18840/]http://malwaretips.com/threads/webroot-secureanywhere-antivirus-2014-3-pcs-free-for-6-months.18840/ [/url] i register here [url=http://www.webroot.com/customersupport/broncostrial.php]http://www.webroot.com/customersupport/broncostrial.php[/url] and recive a serial number i download a free trial from here and activated whith that serial number [url=http://www.webroot.com/customersupport/trialregistration.php?loc=usa&lang=en&trpd=]http://www.webroot.com/customersupport/trialregistration.php?loc=usa&lang=en&trpd= [/url] the cowntdown was 181 days but i want to know if this giveaway or deal applies and be legal and rigth while i collect the money for a paid suscr1ption in a few moths the version of antivirus was 18.104.22.168 i want to know if the version was rigth version and want to know if this deal was
Have had webroot secureanywhere running with mcaffe security center v11 for months w/o problems. I let them update when the need arises. I have had both scan the system including other independent products and no virus or trojans id'd. Some pups but of the general nature ones. Nothing worse when you are in the middle of something and the screen starts freezing. Updated the video drivers and it seemed to eliminate the issue but returned aparadically. Stated IE without addons but didn't solve the freeze. Then decided to shutdown SecureAnyWhere and have not yet had the type of freeze (other than perhaps some impatience) previously experienced.. Don't like the idea of having the product shutdown since i'm a paid subscriber but something is going on that is causing a significant conflict and eventual screen freeze and it appears related to secureanywhere.
I bought the Webroot SecureAnywhere last year for my laptop and 30 days ago the program told me that my subscription was going to expire, so i hit the Renew Now button which took me to the site to renew my product. I entered my information and got my purchase confirmation. I was concerned because it hadn't renewed and then found out that it would renew at the end of the 30 days. The last day of my subscription was yesterday. I read then that it sometimes takes a day or two for the payment to process so i waited. This morning i was charged for the renewal, but my subscription is still saying that i need to renew. Now when i hit the Renew Now button it takes me to the same site that i originally renewed from and now it is saying that my subscription has 364 days remaining. But when i log in to my web console and go to Manage Keycodes it says that my keycode is still expired. The program is still not letting me use any features, saying that it is expired and is incessantly reminding me so
PC - Uninstallation Option Missing from Control PanelKnowledge Base
It could happen that uninstallation options for SecureAnywhere could be missing from the Control Panel or Start menu. If you want to uninstall SecureAnywhere and are unable to do so because of the options are missing, here are some steps you can try to resolve the problem: [b] Option 1:[/b] Ensure correct display settings [list=1] [*]Open the main interface. [*]Click [b]Settings[/b], then choose [b]Basic Configuration[/b]. [*]Un-check the boxes next to [i]Show Webroot in the Start Menu[/i] and [i]Show Webroot in Add/Remove Programs[/i]. [*]Click [b]Save All[/b]. After saving your settings, repeat steps 1 and 2, then re-check the boxes next to [i]Show Webroot in the Start Menu[/i] and [i]Show Webroot in Add/Remove Programs[/i]. Then click [b]Save All[/b] again. [*]Once you have re-checked the correct options, try uninstalling Webroot from the [i]Control Panel > Add/Remove Programs[/i] option, or from [i]Start > All Programs > Webroot SecureAnywhere > Tools > Uninstall Webroot
The speed at which a false positive is white-listed is great, but common whats going on here? it seems like WSA flags every file in the universe as a virus until someone specifically asks for it to be white-listed, I reported like 4 FPs this week now this is the 4th: [url=http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win8.1/LiveUpdate/LiveUpdate_Win81_64_VER327.zip ]http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win8.1/LiveUpdate/LiveUpdate_Win81_64_VER327.zip [/url] The zip itself is not the virus, once you install the Live updater, when it runs, that gets flagged as a virus! for the love of good it's an ASUS updater! seriously considering to switch solutions as I can't deal with so many FPs and I thought Panda Cloud AV was bad! this is horrible!
But it closes so fast I can't read it..... but it is square, grey, and has some red writing in the box. I can read the word "close", and not much else. It comes up for less than a second, I bet, and then my webpage that I want opens up. Pops up an awful lot, but not for every web page. I know it does it when I go to Yahoo's main page - most of the time. I "think" I see the word "malware", but it goes so fast I can't be sure. Any thoughts? Edit.... I just stared at the box when it opened again.... it says "This Site Contains a Known Virus". OK, so I do not visit porn sites, and generally only well known sites that I have used for years.... "Occasionally" I may clock a link from Google news that I am unfamiliar with, but that is about it.
Prevx then Webroot/Prevx used to use as one of its major marketing features that the product was compatible with and could be used along side most any other A/V product. As the years have passed since Prevx became part of Webroot and WSA has matured into an established stand-alone-anti-malware solution, I see very little mention of compatabilty in marketing the product.You have to look hard to find it and Webroot used to have a listing of known compatable products on its's website. Is this just a marketing strategy based upon WSA having been developed into a mature "Top-Shelf" stand-alone-product or is there something that has been done to the program somewhere along its development timeline that has made it less compatible with other products? Is it now more likely to slow down your PC or web browsing if used as a companion product? I hear differing views over at Wilders. Many still use it as a companion product, but more and more posters are using it as their sol
I have installed webroot antivirus...web filtering extension not installed after manual installation from chrome its not working....no rating shown in search engine.....i have uninstall and reinstall three time but same problem exists.....i have also sbmit support ticket but no reply from webroot/..........
Webroot Web Filtering blocks Facebook... biggest false positive ever? Anyone else had this? I wonder how Brightcloud could make such a bad decision. Anyone care to explain how this works? This shouldn't be allowed to happen IMO. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/14355iF371EB499D297C30.png[/img]
Execution History > Loading... [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/29304iF2A063FB13C279F0.png[/img] Is there a quick fix for Execution History > Loading... blank window. Last time, about a month ago. I was able to fix blank window by clean Webroot install. Any idea why blank window visits my Webroot. WRData is only 10MBs. Thanks
I used Prevx 3 on a spare PC, and recently it upgraded to WSA, without warning or asking me. I checked it out to make sure it was a ligit program, and decided to proceed to see what was up. I used Prevx 3 as a backup to my main AV, a secondary AV. I also use another firewall. My questions are these: Can I still use WSA as a backup to my main AV, or will it conflict with it? If I just disable the firewall and Realtime protection, will that work without conflicts, or are there other 'Shields' that I should also disable? Or, should I just remove WSA from my system. I am already quite satisfied with the AV and Firewall I am currently using, and don't need conflicting apps. Thanks.
I have been testing Webroot's Identity Shield and multiple times it does not stop the screen grabing attack. It is sucsesfull at blocking most (most, but not all) keystrokes from being logged, however, when using a screen capture program Webroot does not block or even notify that an application is attempting to take screenshots. I have tried uninstalling and reinstalling Webroot multiple times but I get the same results. Please advise. Shran
I can not believe I am here- this function should be automated! The old serial/ key expired. But I can not enter the new one. I have 2 other computers activated on the new serial number, but there is no button to enter new key when it already installed. It just takes me to buy and renew. On Norton, there is a button, "Have key", and it let me enter new key. I can not find it on Webroot. Used "Support chart"- some creature there told me to call Webroot Monday to Friday to figure it out. It is 3 days weekend. I can have any virus in the world in 3 days. He/she told me- it is not her job to know how to enter a key. I told her- if she geting paid for her work and not a valunteer, she needs to know basic answers. In fact- I dont understand why I have to wait 3 days and call tech support, go out of my way and register to the foum just to ask how to enter a serial number? Any other Antivirus has this option automated! This is sooo frustrating! It already takes more tha
I have been working on my computer for the last three days trying to figure out what was slowing it down. I did everything, and I mean every diagnostic thing I could think of. I scanned everything, system files, bios, drivers, malware and corruption issues, and then processes. I was unable to find any significant reason that my PC was acting slow. I then ended all processes that were not essential for my PC to run, still no change. I ran in safety mode, and it ran flawlessly. I eventually caved in to a full system reset, which I really didn't want to do. I reinstalled everything one by one, finishing with Webroot. It slowed down my PC immediately. I was surprised to say the least, because my computer had been fine with it before. What changed? Ok, so this is what the slow down acts like. Normally my computer can run a lot of stuff at once, opening a bunch of things at the same time too with ease. Then after some updates for Windows 10 (at least I think so) this happened. I saw sudden
For the last 10 days or so unsolicited web pages have opened on their own in a new Chrome tab while simultaneously,Webroot pops up with a warning against that particular website reported as being unsafe, i.e. sweetpacks/go2cloud or helpmetop.info. It can happen while I'm simply reading an email, not clicking anything. Running a Webroot scan detects no threats. I have not downloaded any suspicious shareware or the like. Any suggestions?
I am using Webroot SecureAnywhere Essentials software and it is preventing me from visiting Filehippo.com. This site is extremely reputable and has been known for years upon years. I also use Filehippos update checker and your software is preventing it from loading the Filehippo site. [url=http://www.filehippo.com]www.filehippo.com[/url]
I've been having this error in google chrome since 2 weeks ago when there was an update for the browser. Error code: ERR_SSL_PROTOCOL_ERROR People say it's related to the new SSL modifications google is doing. People on other forums are saying to disable SSL scanning in anti virus software from another brand and I do not see this option in Webroot. There was someone that didn't have the other brand was mentioned and they had yet another brand that had the same issue. Anyone here on Google chrome that has this error?
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