Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,979 Topics
- 25,230 Replies
When I run the Webroot scan, how do I find what the results tell? How do I find the devices that are not functioning in order to fix them? This is one thing that I find frustrating about Webroot. It scans, but never gives enough information to fix the issues found.
Good Day - I have been extremely frustrated with a Homeseer home automation program that I have run for several years without problem. About a week ago Webroot started to flag a Plug-in program (HPSI_UPBSpud.exe) as being infected with a WIN32.Localinfect.2 virus. Webroot is the only detection program in Virus Total that is flagging this file as malicious. I didn’t realize at first that Webroot had quarantined the file and spent a long time trying to figure out what had happened. Finally after “allowing” the file in Webroot I am back to my baseline with my home automation. I simply wanted to report it here as it looks like a false positive. Thanks for reading.
Starting sometime late last year, every time I do a scan with WR first a popup says “Do you want (this program) to make CHANGES on your computer?” I click no; I only want it to scan for malware. Why am I asked this? For years it would just scan and report. Second, after each scan (which incidentally is far SHORTER that a year ago, showing less than half as many files scanned as before… and taking a fraction of the time) it says “No threats found” - then at the end of the list of findings in the report the entire frame goes red and one item (also in red...) states “An antivirus program is installed but not protecting your computer”. I click on the message with no response.But when I click on the (?) icon it directs me to a startup page whereby I can PURCHASE Webroot! WHAT is going ON with this system? Most or all these changes have appeared in less than the past year despite my memembership self-renewing just months ago. ...And all this AFTER being told MS was no longer supporting m
I just renewed my subscription a few hours ago (I was without it for a few months) because my safari would use yahoo search engine instead of google. i looked it up to see why it was doing that and it said that it was a malware virus. so I renewed it and when I went to scan for any viruses it said that it was clean but safari is still using yahoo search engine instead of google.
So I love webroot and have it on all my windows machines but I am running into a problem where it prevents a program called Local by Flywheel witch is used to create wordpress sites locally on my machine.. I have found that when wordpress is running even if I tell it to ignore that program the program it’s self has a whole bunch of issues like local not running or not being able to open existing sites or create new ones. But then when I uninstall webroot it works just fine. I have tried contacting the tech support for that program and they basically told me it was an issue on webroot’s end. I have also posted on that program’s forum to see if they have any suggestions. But if anyone knows a solution where I could still have webroot running but have the program work I would appreciate it. Thank you in advance.
Hi,Some times my webroot extension show “ Ratings are temporarily unavailable. Wait for service to be restored or find more information here . “ but when i close tab and open url at new tab, it is correct .why? Thanks ,Amir
Microsoft recently disclosed information on CVE-2021-40444, in their post they note that “Microsoft Defender Antivirus and Microsoft Defender for Endpoint both provide detection and protections for the known vulnerability.” However, there hasn’t been any information published by Webroot yet. You would think Microsoft would share some information with their partners BEFORE notifying the public… Does anyone know if Webroot is protecting against this threat? Regards,
My Corsair headset and mouse started acting weird, then I noticed that the iCUE had not started automatically. I tried to start it manually but then the same thing happened similar to the Chrome problem (https://answers.webroot.com/Webroot/ukp.aspx?pid=17&vw=1&app=vw&solutionid=1916). I deactivated webroot and then I could open iCUE. Now I have allowed iCUE in the webroot settings and it seems to work.
HiI am scanning a usb external drive that is 2T in size. Not only is webroot using all system resources so I cannot do anything much in windows generally, but its also only scanned ¾ of the drive and has been going for 18 hours. There is no way to pause the scan while I do other stuff. Is webroot not designed to handle large drives
Program has been unable to open to scan and crashes, when I try to uninstall it says it requires admin permission and I am the admin on my home computer. I created another user with admin rights no luck. I also removed the WRdata folder still unable to uninstall/ Appreciate the help please
Hi, the last couple of days I’ve been paranoid that I might have a virus on my computer. Even though Webroot said everything was fine a part of me didn’t trust it so I looked up the latest update and realized my version of webroot is only at 18.104.22.168 while the latest update is 22.214.171.124. Every time I click check for updates I get the notification that everything is up to date. This might be a side thing but I also noticed on the version I had installed that it says Copyright 2006-2020. I don’t know if that has anything to do with it. Could someone please help me out?
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