Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,988 Topics
- 25,262 Replies
The ratings that used to show up next to websites no longer are available. The little green W at the top of the screen says the Webroot agent is shutdown. This has been going on for several days. Also, when I try to connect to the customer support website via the Webroot Secure Anywhere screen I get a message from Norton ConnectSafe blocking me from a "malicious site." I use Norton Online Backup, but NOT Norton Antivirus. I use WIndows 10, and Chrome. How do I get my website ratings back? Thank you for your time...
Been having a weird year and sorry I haven't been around. :( Hope all you guys are doing well. I had a strange thing happen today on my computer and I'm baffled. I signed in as usual and where there is usually a photo on my desktop of a person that I put there myself, there was a stock photo from Apple of a mountain. I sat here staring at it for a minute, like, how did THAT happen? My husband hadn't even been on the computer after I shut it down last night, and he wouldn't go into my "side" of our Mac anyway. If I didn't change the photo, does anyone know how it got changed? I ran a full Webroot scan and it came up clean. If anyone has any ideas how this happened, please let me know. It's really bugging me! Gremlins? Tnx!
Unable to access any of the above sites without being redirected to flash update, or it just sits there and hangs, status bar info regularly refreshing. Looking through the forums I see it could possibly be a pseudo Zombie Ad Scam. I'm not one for clicking on links but I do remember seeing ads on youtube in odd places, and it caught my attention, making me think YT was getting OTT on the advertising.... All other sites seem to be working. However I've done various scans (i.e. Eset, Malwarebytes) and now WSA, but its still there....I was kinda hoping this would be the 'super' fix.... but....so its hardly the lever I need to change from Eset. Any ideas peeps? Running:- XPPro64 Firefox 27.0.1 Eset Security Suite Tuneup Utilities Malwarebytes WSA trial
My dad has Webroot on his PC, but he decided he no longer wanted it. He uninstalled it, but continued to get popups about the software.He has also tried:Removing the software from his registry files based on instructions from a forum post Removing other traces of the software manually from his computer Getting help from Geeksquad who tried helping for 3+ hours to no avail This morning, not only is Webroot not yet gone, it ran a scan on his computer.Could someone point me to a thorough uninstallation guide to remove every trace of the program? Or is there an easier way to do it in one shot?
My scan removed 7 threats. That’s good. But I’d like to see what the threats were and when they came to my PC. I just went to a risky site and was curious if a threat came from that site. I saw scan log after opening web root but that was for an old scan (I didn’t see that window had opened and re-opened.) After my current scan I saw no option for scan log. Thanx
I cant turn on my web root. Ive tried everything. It usualy starts itself upon start up, my computer tells me web root is INFECTED. What do i do now?? My computer also says web root was downloaded on 5/14/14 wich is impossible it was installed already when I got my computer. So I deleted everthing else I downloaded on that date. How is this possible and what do I do? Everything else on the comp is working normal, it was real slow till i deleted the other downloads from that day. Thank You
I had a previous installation of WebRoot on my PC. That installation has expired so I deleted the WebRoot program using the Control Panel. I renewed WebRoot via Geek Squad and did the install process using the new key code. For some reason the old key code appears and I am unable to edit it to put in the new key code. Can anyone help? Thank you!
Hello, I am new to the forums however I keep getting this suspicious message whenever I turn my computer on, it is there. [img]blob:https://community.webroot.com/1357a519-870f-46dc-af36-b77364aeb56e[/img] I am not sure what it means or if it is a real threat but I keep running scans and it is not finding any malware. Thank you to anyone who can be of assistance.
My version updater announced a new version of Webroot (126.96.36.199) was ready to install. I installed it yesterday and proceeded to run Mail, Safari, and my OpenOffice software on my iMAC running Maverick as the OS version. I then set my iMAC system to shutdown. This morning, I noticed the unit did NOT shutdown. It reported it could not close Mail. I did some email stuff and used Safari before trying to shut down my computer for the day. It reported it could not shutdown. I opened "Force Quit" and saw that Webroot was "Not responding". When I tired to Force Quit Webroot, it failed to close (whether using the Apple Menu or the Webroot icon in the dock to Force Quit). Webroot continues to be tagged as "Not Responding". However, it now will NOT let me use Mail, Safari, or Openoffice. I am using another computer to access this site. This is what I want to do: 1) I want to shut down Webroot Secure Anywhere and rega
When I have purchased other antivirus programs I was always able to see how often the program updated it's definitions or threats. How often does webroot update itself? I cannot find any settings on my program to find out if it does this automatically or for me to set a timetable each day. thank you, Lisa
Hi,I am trying to install Webroot SecureAnywhere through Microsoft Endpoint manager so that when the computer syncs up to Intune and pulls the deployment profile and the apps to install this is automatically installed as well. What am I missing? Pictures attached for reference. I place the license key where GUILIC=0000-0000-0000-0000-0000-0000. I also make sure the correct group has the devices in it and are in the required group for assignments. Any help?
I run a side line pc tech business out of my house. Most of my customers usually have some virus or another. 9 times out of 10 they take my recommendation to install your antivirus software but it doesn't find all viruses. I have to use adwcleaner, malwarebytes, and mbar (made by malwarebytesJ) and in some occasions tdsskiller by Kapersky. I almost always have to run four programs to clean their pc's. Can someone explain to me why webroot can't find all these viruses? TIA Dave
I just received a WebRoot disc in the mail. I have recently renewed my contract with WebRoot and everything seems to be working just fine. What fo I do with this disc? What added security does it afford me? Thanks, Sully
Can anyone help me with this? Although I am connected to the internet, every time I try to run a scan I keep getting this error code "Scan failed. SecureAnywhere cannot reach the internet to obtain threat info.". I'm on a Macbook Pro running OS X Yosemite. Thanks in advance!
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.