Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,988 Topics
- 25,262 Replies
I keep getting the message invalid e-mail when trying to access webroot password manager or filtering extension from one of my browsers (google chrome especially ). When I access webroot from the main panel. I can get in with no problem. Is this a windows 10 glitch ?? Thanks.
Am I the only one? I am signed up to the El Capitan betas and for the last couple of updates (Public Beta 4 & Public Beta 5) Webroot has detected 2 threats. After Public Beta 4 - /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT - Detected as [b]Genieo[/b] After Public Beta 5 - /System/Library/Frameworks/CoreFoundation.framwork/Versions/A/CoreFoundation Detected as [b]TuneUpMyMac[/b] As far as I can tell, both of these are part of OSX and not the applications they are being detected as. I am therefore assuming these are false positives, but I can't find anyone else experiencing the same problem. Are these safe to just ignore and move to the safe files list or is this going to get fixed???
Evidently a trojan got through my webroot. Any suggestions? it's Trojan:win32/Powessere.A!reg I've been trying to clean my system, but nothing's working. Says it's gone, then it pops up again. I'm considering the Geek Squad. A little disappointed in Webroot, evidently this is a pretty well known virus. Maybe I should have stayed with McAfee or gone to Kaspersky. :(
My PC won't have internet service in the morning and will only show, "Page cannot be displayed". Geek Squad salesmen (Techs), say they need to come out to help me (for $50 to start). Office Max person said it wouldn't be my router. I told her about my issue and I was looking for a router. She said it was most likely a virus. How do I get a virus if WEBROOT Anti Virus has my back?
Why can't Webroot detect malicious Word DOCs? I just got this doc in a spear phish e-mail and Webroot totally failed to identify the threat. This particular attack is 8 years old [b]First Seen In The Wild: 2010-11-20 23:29:33[/b] According to Virustotal the reason is that "Webroot: Unable to process file type" which suggests that Webroot can't detect ANY malicous word doc. That's pretty scary since we know it is a very common attack vector. Is work being done on this? 8 years later can we get some protection? [url=https://www.virustotal.com/#/file/bc5e2cef534da102cd8b025ad4b404cf8cd832bced80c99918714bf3e3af3a13/details]https://www.virustotal.com/#/file/bc5e2cef534da102cd8b025ad4b404cf8cd832bced80c99918714bf3e3af3a13/details[/url]
Running Webroot Secure Anywhere on my MacBook with OSX El Capitan 10.11.6. All is running fine but at start up/login WSA is automatically started, which of course is needed, but it's running in my dock and menu bar. The main application is not hided from my dock. So it remains open and I have to hide the application (and leave it running in the menu bar) manually. In my settings - (greater than) users/groups -- (greater than) login items there is not WSA and I can not start WSA is "hidden mode". Can you please help me out here?
The following file is detected as a threat. I follow instructions to quarantine, then delete it, however, it is almost immediately rediscovered again. Below is the log file output showing multiple times to get rid of it. Any suggestions? Automated Cleanup Engine Starting Cleanup at 2015-Nov-01 13:05:48 Starting Routine> Detected /.MobileBackups/Computer/2015-10-27-161640/Volume/System/Library/Extensions/AppleKextExcludeList.kext/Contents/Info.plist [Name: "Keylogger.SpectorPro.r", MD5: 00000000000000000000000000000000] Automated Cleanup Engine Starting Cleanup at 2015-Nov-01 13:06:26 Starting Routine> Detected /.MobileBackups/Computer/2015-10-27-161640/Volume/System/Library/Extensions/AppleKextExcludeList.kext/Contents/Info.plist [Name: "Keylogger.SpectorPro.r", MD5: 00000000000000000000000000000000] Automated Cleanup Engine Starting Cleanup at 2015-Nov-01 13:07:09 Starting Routine> Detected /.MobileBackups/Computer/2015-10-27-161640/Volume/Syst
When I try to uninstall it asks for the on screen code than the webpage pops up saying its been uninstalled. A few seconds later the machine locks and webroot reopens. Than I have to force the machine to reboot to be able to use it again. Is there a removal tool for this? Or maybe a secret way to just put in another key instead of having to reinstall? Any ideas would be great, Thanks!
Hi! Since I use Webroot Secure Anywhere Antivirus (I installed the programm two days ago), I´ve experienced this problem: When typing in browser line or any other field on a website, the first letter doesn´t appear, so I´ve first to press a button and afterwards I can type, which is very annoying. In a customer review on amazon I´ve found a review, where a customer complains about keyboard problems, and Mike Rush replied that this is a known problem and there´s a solution for it: "This is actually just an instance where you have to set your keyboard processes to "Allow" within the Identity Shield. I apologize for any frustration but these instructions will most likely resolve the keyboard issues. Open Webroot, click Identity & Privacy, click View/Edit Protected Applications, find your keyboard processes and set them to "Allow". Mike R" When I click on "allow" for iexplore.exe and mozilla.exe in the Protected Applications settings the problem disappears. So my questio
I have a problem with Chrome and Webroot Secure Anywhere Antivirus. When I reach site: [url=http://www.gastronomos.gr]www.gastronomos.gr[/url] with Firefox and Internet Explorer Webroot blocks the connection because of a known threat and so on. In Chrome I reach the site normally and no blocking from Webroot what so ever. Why is that?
I've tried the solution found on this forum, problem is... i don't have it on my controle panel [appwiz.cpl] nor a "uninstall" shortcut... can you guys help me? I know there is a command for uninstall it... at the present moment i've tried this one as i'm on a x64 machine: "C:Program FilesWebrootWRSA.exe" –uninstall and it only bring me the wrsa window again... so i might be doing something wrong. Care to teach me? BTW, my wrsa is NOT password protected... so... hopefully it'll be much less painful to remove it.
I have a game that has an error(specifically, certain game models turning invisible) while SecureAnywhere is on. The problem stops happening if I click "Suspend" next to "Protection has been active for X Months, X Days, X Time." Is there any way to prevent Webroot from messing with it so I don't have to turn off my protection while playing?
I would like an update on status as to when the green arrows from webroot will start reappearing. i switch from IE for several reasons to Firefox via help from the Geek Squad, one of the minor reasons was the missing green arrows that use to, but no longer appear when make a research via the Yahoo search engine. Now using Firefox, they still are not being displayed. Although the Geek Squad said that webroot is still functioning properly, it brings a reassurance to my family seeing those familar green arrows to show that a website is safe. I know that Google does not show them because in its web address, it starts with https, just as this site does. I have read posts about this same question, but was amazed that the Geek Squad was not aware of this situation; that is, the cause of the green arrows not appearing. I might say that because of certain issues, I had to seek the Geek Squad asistance twice within four days, and the technicians I consulted with, all were not aware of this green
I must have changed an option & cant find the setting to change it back. About once an hour or so I will notice my webroot icon is not green and there is an exclamation point on it. So I will open the webroot console and see that a shield has been disabled. It is always the offline database shield. I will select the link to re-enable the shield and it will be OK for a bit. Why is it repeatedly turning itself off, and how can I correct this issue ? I'd rather not uninstall and re-install; but understand if there is no other fix.
I installed webroot on a computer that I was giving to a friend to see if it had any viruses (the virus protection that was installed was out of date) but I just uninstalled it on that computer how do I remove it from the list of PC's that are protected when you login to your Webroot account? Its still saying its protected. Thanks!
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