Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,978 Topics
- 25,310 Replies
Hello, I installed a fresh copy of Webroot Secure Anywhere on a new installation of Windows 10 Professional. Every time I open Webroot it says Account Activation Needed. I press the button that says Activate My Account. I copy and paste the key, Webroot says it is activated and does a scan. The next time I open Webroot I have to go through the same process. I have entered the key 8 times and still have the same issue when I re open it. Please advise.
Webroot just automatically renewed a 3 PC license taking the money directly from my bank account. The problem with that is I looked everywhere on my account for an option to stop automatic renewal , and I see no such option in mywebroot account login area. I did not have money to cover this, and my account has now been over drawn due to this. How do I stop anymore auto renewals from happening? How can I get the money returned to my bank account? Why is there no obvious way to stop automatic renewals? I have no PC to use this license on.
Yesterday I noticed the green checkmarks and the other signs indicating a website is safe or not safe are not there like they used to be when I do a web search using my Chrome browser. Since they still are gone today, I thought I'd write and find out why. I have already checked my Webroot extension settings and everything that is supposed to be enabled is still enabled. What gives? Are my virus and other protections still active?
I appear to have contracted some malware called "stamplive"....on random clicks on the web, it creates a new tab in Chrome and brings up an ad on that page....sometimes I can close the tab, other times I have to kill Chrome on the task manager - why isn't webroot catching and cleaning this?
Hello, I'm trying to uninstall webroot because it has messed with my wifi and now I am not able to connect to the Internet because apparently my "wifi up address is not configurable". I have done every step found on every forum and somewhere I read this program will cause this problem. Except when I try to uninstall via control panel it takes me to my browser where sadly I can not venture due to webroot not letting me connect to wifi. Any suggestions? Btw my phone connects to wifi and when I hook up with Ethernet it still doesn't work.
All of a sudden my CPU usage is almost always maxed out at 95 to 100%. When I look in task manager it is always jumping around so I can't even determine what process is causing the load. Webroot scan says not virus or spyware but other internet comments state something is running which is hidden....... what should i do next?
I recently had my mac book pro hard drive wiped and re-installed by Geek Squad. I was getting this message from web root before the wipe. I didn't get ths message for a couple of weeks, then it has started up again. The message is: Suspicious Activity Detected: SecureAnywhere has detected suspicious activity System Folder Modified: /System/Library//LaunchAgents/ com.apple.RemoteDesktop.plist /System/Library/PrivteFrameworks/PackageKit.framework/ Resources/shove To allow this app to make chnges in the future press 'Ignore' What does this mean? I don't hav a clue. Help! Gin Shipp
After running System Analyzer, I received an orange screen with the message "updates are available for your system & have not been installed". I attempted to install updates but was informed that they were done automatically & I couldn’t manually update. After checking the community web, I was unable to find any reference to this plus any info on manual updates. No other recourse was found so I uninstalled Webroot & reinstalled it. I again ran System Analyzer & received the same message. I’ve had Webroot for years & never had this happen. I just did a Windows update. Could this be the trouble? How do I rectify this issue? The orange-red screen with the oversized explanation point looks ominous. Hopefully, the aforementioned screen will be pasted below. HELP!!!!….Bonnie
Recently, everytime I get onto my desktop a Webroot window pops up and asks me it it can make changes to my hard drive. This has not happened in the year + I've been with Webroot. Is this something that they are doing now, and if it is, it's quite irksome.
11 months ago I posted a question about my webroot software. I purchased a Webroot SecureAnywhere subscription on Ebay for one year of service. The software worked fine but it did not list my subscription as "Activated" under my Webroot account. I was toldby Jim M, a since retired moderator that the software would not work for much longer. [b]This advice by Jim M, was false, a lie.[/b] My software has worked fine for 11 months and will expire in the next few weeks. Soon after, JIm M. blocked the thread I started, knowing he was not being forthcoming and I now see why. If the moderators want to block this thread from telling the pubic the truth, then so be it. I paid for my software, and I do not appreciate you spreading false information about your software. It is LEGAL for others to purchase your product and then later sell it to the public at a discount. IT may annoy you but please stop spreading lies. Thank you and h
hello , i installed norton 2014 and webroot 2014 but webroot search result protection and antiphishing is not working (site's that brightcloud shows they are infected and shows warning and norton shows warning too but webroot does nothing) and in search results the search engine protection does nothing(nothing shows) is it normal?!
My cable internet provider sent me an e-mail this morning telling me that a computer behind my cable modem was infected with the fakesecsen spy sheriff virus and had connected with a command and control server affiliated with that virus. Does webroot protect against this? I have 4 computers and the 3 newer ones have webroot on them and get scanned regularly. The fourth computer that doesn't have webroot is an old windows XP computer that rarely gets used, it has no personal info on it. If webroot scans are clean on the 3 newer computers that get used, I am safe, right? Should I just disk purge the older computer and disconnect it from the internet completely? thank you.