installed on my MacBook Pro, it doesn't work the same. I have issues I've never had before

  • 25 February 2015
  • 1 reply
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Issies with my MacBook Pro every sinse this was remotely installed.   The screen jumps, I move the cursor and the screen blanks out in sections.   I HATE this app so far........... should I take into the Apple store to figure it out???

1 reply

Userlevel 7
Badge +62
Hello kjlester,
 
Welcome to the Community Forum,
 
Sorry you are having problems with your Webroot and Mac system. Would you submit a Support Ticket and have look into this to see if they can resolve these problems?
 
Just an after thought here have you shut down Webroot to see if the issue of your screen still blanks out?
 
 
Would you please let us know if the problems stops when you shut down Webroot?
 
 
Kind Regards,

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