installed software yet my laptop never auto scanned and it does not appear in the pc security list

  • 22 December 2015
  • 1 reply
  • 21 views

just completed the intall yet my laptop never auto scanned and does not show up in the pc security tab. shows zero protected still

1 reply

Hello ?,
 
Welcome to the Webroot Community.
 
 
Sometimes when adding Webroot to a new PC it can take a little while for the new PC to show up in the console. Running a scan usually expedites the process, but I have had to wait 2-3 hours sometimes for it to happen.
 
How long has it been since installing? Have you rebooted since installing?
 
 
Thanks,
 
bd

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