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Is Microsoft Edge protected by webroot?


Userlevel 1
Are there any issues with Webroot and Microsoft Edge?  I am not certain which browser to make as my default.
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Best answer by RetiredTripleHelix 31 August 2017, 19:01

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Userlevel 7
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@ wrote:
I got that issue too. However when I add the protect function for MicrosoftEdge.exe, Edge works fine. Sometimes a little glitch but i can type after waiting for a samll bit or restart Edge. Its when i add the MicrosoftEdgeCP.exe is when my keyboard stops working on the url part. What's the difference between the two and will Webroot still protect Edge if I only add the MicrosoftEdge.exe portion rather thant the MicrosoftEdgeCP.exe?
Yes Webroot knows of those issues so at this time Microsoft Edge is still not supported at this time by Webroot SecureAnywhere.
 
Thanks,
 
Daniel
I got that issue too. However when I add the protect function for MicrosoftEdge.exe, Edge works fine. Sometimes a little glitch but i can type after waiting for a samll bit or restart Edge. Its when i add the MicrosoftEdgeCP.exe is when my keyboard stops working on the url part. What's the difference between the two and will Webroot still protect Edge if I only add the MicrosoftEdge.exe portion rather thant the MicrosoftEdgeCP.exe?
Userlevel 7
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@ wrote:
You are indeed correct! Sites with malware are blocked even if the extension isn't there in Edge.
 
However, Webroot official states their product isn't officially supporting Edge. That's why I'm staying away from Edge at the moment. That and the fact that adding Edge to Identity Shield breaks the keyboard in Edge.
 
Thank you for all your feedback!
 
shadek
Sure thing as I have been testing WSA with Edge even though it's not my main Browser! Also you must Manually add Edge in Identity Shield as well and it will be protected now for the last while. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Is-Microsoft-Edge-protected-by-webroot/m-p/249267#M24773 the only thing missing is the search annotations but it is fully protected if one does the manual additions in ID Shield. Can you explain a bit more as to the Keyboard issue as is it a touch screen as I use it on my Laptop and I don't have a touch screen so I can't test that.
 
Cheers,
 
Daniel 😉
Userlevel 4
You are indeed correct! Sites with malware are blocked even if the extension isn't there in Edge.
 
However, Webroot official states their product isn't officially supporting Edge. That's why I'm staying away from Edge at the moment. That and the fact that adding Edge to Identity Shield breaks the keyboard in Edge.
 
Thank you for all your feedback!
 
shadek
Userlevel 7
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@ wrote:
Yep, that's what you'll get on Edge. So if you're ok without having the checkmarks for now then continue to use Edge, but if you can't live without them then use Chrome or FF in the meantime.
Yes as Edge doesn't support the Web Filter Extension still at this time but the Web Filter Driver is active for all Windows 10 users using Edge and not just us Beta testers and again the Web Filter driver is only active for Edge not any other Browsers for all but it is active to Beta testers.
Userlevel 7
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Yep, that's what you'll get on Edge. So if you're ok without having the checkmarks for now then continue to use Edge, but if you can't live without them then use Chrome or FF in the meantime.
Userlevel 7
Badge +56
@ wrote:
@ wrote:
Thanks for the information!
 
Is your advice for customers to use other browsers than Edge to get maximum protection from Webroot?
If you're wanting the checkmarks next to sites, then yes.   
I don't see any checkmarks? But I know if you go to a bad Web Site it will be blocked in Edge.
 
https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=63&cad=rja&uact=8&ved=0ahUKEwjm2u6eovvOAhUBOhoKHc38Az04PBAWCCgwAg&url=http%3A%2F%2Fapkfullpro.net%2Fwebroot-security-premier-v3-6-0-6643%2F&usg=AFQjCNH_cFQ0DlBhGQb6t2qzPk6XHWbcSw&sig2=1ZGRTe0XNJloL9undXPewQ&bvm=bv.131783435,d.ZGg
 
??
Userlevel 7
Badge +56
@ wrote:
Thanks for the information!
 
Is your advice for customers to use other browsers than Edge to get maximum protection from Webroot?
If you're wanting the checkmarks next to sites, then yes.   
Userlevel 7
Cheers, Nic...for the update. Good to have the low down. Hopefully it will not take too long to have this sorted. But better that time is taken and that it is right rather than rushed and potentially causes issues. ;)
 
Regards, Baldrick
Userlevel 4
Thanks for the information!
 
Is your advice for customers to use other browsers than Edge to get maximum protection from Webroot?
Userlevel 7
Badge +56
I don't have an ETA of when we'll be on Edge. I know we still plan to, and my understanding is that Microsoft is working with partners individually to start with. So it all depends where we are in the Microsoft queue for approval to start migrating our extension to their platform.
Userlevel 7
Hi jreddoch
 
Yes, it may be that you and the other member have a configuration that is somewhat unusual? Support is now involved and you have obviously piqued their interest in this so hopefully they will do their usuall sterling job in terms of diagnosing & resolvingthe issue for you.
 
Please let us know what they come back to you with and what the final outcome is.
 
Regards, Baldrick
Userlevel 4
Edge is not supported and my issue is probably related to it. I will wait for official support for Edge with 100% protection before I spend more time with solving an issue where the problem doesn't officially exist yet. :)
 
Also, now that extensions have been introduced in Edge, the customers have been promised support for Edge (source).
 
But I can confirm ? and his issue is reproducable on my end. Webroot will not protect you as good in Edge as if you use Chrome or Firefox yet - better stick with them until then.
 
Userlevel 4
Badge +15
Standard Dell Keyboard with wired connection. I can use it to type on various websites in Edge, just not in the address bar. The fact that two of us have the same problem after adding Edge to Webroot seems odd, especially since it works fine when I remove the Edge apps. Anyway, spoke to one of your technicians. He was baffled and said he's have to research it. Will be interesting to see what comes of that. Thanks.
Userlevel 7
Well, shadek, that is definitively not normall and I am suspecting something specific to your system as being behind this as I cannot for the life of me replcaite the issue and I have not heard of it being reported before.
 
I would therefore recommed that you Open a Support Ticket ASAP, includinga link to this thread to avoid you having to key the detail of what you have tried, and seeing if the Support Team can identify the issue and resolve it for you.
 
Regards, Baldrick
Userlevel 4
No, I can confirm that my keyboard does not function either with Edge added to Identity Protection! I have to specifically allow MicrosoftEdge.exe again for it to work. 
 
Edge is indeed very broken with Webroot and will not work if you try to 'protect' it manually - I can confirm it.
 
Windows 10 AU x64
Swedish Keyboard Layout
Userlevel 7
OK, then what keyboard are you using...sounds like that is where you issue is rather than with Edge.
Userlevel 4
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Yes. Something is blocking my keyboard, but only on Edge. When I remove those apps from webroot, it works fine.
Userlevel 7
Hi jreddoch
 
Did you make sure that you had the 'Protect' radio button set against each entry? I have tried to type in the address bar and I am having no issues at all.
 
Regards, Baldrick
Userlevel 4
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After adding those, you can't type anything in the address bar of edge or search. This is ridiculous. An antivirus program should protect universally.
Userlevel 4
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I think I have it now.
Userlevel 4
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I can't find that specific one. Please give me the exact steps to find it after clicking Add Application in the interface.
 
Surely this should be easier.
Userlevel 7
Hi jreddoch
 
I do not think that those are the right ones. What I have registered under Identity Protection/Applications are the following: 
 
MicrosoftEdge.exe
MicrosoftEdgeCP.exe
 
which should reside under this path:
 
C:WindowsSystemAppsMicrosoft.MicrosoftEdge_8wekyb3d8bbwe
 
Hope that helps?
 
Regards, Baldrick
 
Userlevel 4
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I added something called edgehtml.dll and edgehtml.dll.mri. Is that what I want? That's what I found searching after I clicked "Add Application".
Userlevel 7
Hi jreddoch
 
I know what you mean...but rest assured that you are still well protected by WSA regardless as if a nasty should manage to access your system via a malcious site then WSA will jump on the payload by default...whatever.
 
However, you can enhance security by following the instruction provided by Daniel in Post #5 in this thread which explains how to manually add non supported browsers and other applicaitons to the Identity Protection Shield. Have a reread of that post and give it a try...it is simple and easy to do.
 
Regards, Baldrick

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