Best answer by RetiredTripleHelixView original
Is Microsoft Edge protected by webroot?
Are there any issues with Webroot and Microsoft Edge? I am not certain which browser to make as my default.
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However, Webroot official states their product isn't officially supporting Edge. That's why I'm staying away from Edge at the moment. That and the fact that adding Edge to Identity Shield breaks the keyboard in Edge.
Thank you for all your feedback!
Is your advice for customers to use other browsers than Edge to get maximum protection from Webroot?
Yes, it may be that you and the other member have a configuration that is somewhat unusual? Support is now involved and you have obviously piqued their interest in this so hopefully they will do their usuall sterling job in terms of diagnosing & resolvingthe issue for you.
Please let us know what they come back to you with and what the final outcome is.
Also, now that extensions have been introduced in Edge, the customers have been promised support for Edge (source).
But I can confirm ? and his issue is reproducable on my end. Webroot will not protect you as good in Edge as if you use Chrome or Firefox yet - better stick with them until then.
I would therefore recommed that you Open a Support Ticket ASAP, includinga link to this thread to avoid you having to key the detail of what you have tried, and seeing if the Support Team can identify the issue and resolve it for you.
Edge is indeed very broken with Webroot and will not work if you try to 'protect' it manually - I can confirm it.
Windows 10 AU x64
Swedish Keyboard Layout
Did you make sure that you had the 'Protect' radio button set against each entry? I have tried to type in the address bar and I am having no issues at all.
Surely this should be easier.
I do not think that those are the right ones. What I have registered under Identity Protection/Applications are the following:
which should reside under this path:
Hope that helps?
I know what you mean...but rest assured that you are still well protected by WSA regardless as if a nasty should manage to access your system via a malcious site then WSA will jump on the payload by default...whatever.
However, you can enhance security by following the instruction provided by Daniel in Post #5 in this thread which explains how to manually add non supported browsers and other applicaitons to the Identity Protection Shield. Have a reread of that post and give it a try...it is simple and easy to do.