is webroot the reason my videos are blanked out green? and is there a setting I can change to fix th
Can't view video's they come in as a green blank screen? Is the setting in this site causing this?
Hi Joe
Welcome to the Community Forums.
Just to add a bit to what Daniel has already advised...I have noted on the web in a number of articles that suggest that one should just right-click on the video you are trying to play, go to Settings, and uncheck the "Enable Hardware Acceleration" box.
And from now on, your videos should start playing properly.
This is only a workaround but hopefully it will help and buy you more time to investigate the causes of the issue and find a more permanent solution.
Regards, Baldrick
Welcome to the Community Forums.
Just to add a bit to what Daniel has already advised...I have noted on the web in a number of articles that suggest that one should just right-click on the video you are trying to play, go to Settings, and uncheck the "Enable Hardware Acceleration" box.
And from now on, your videos should start playing properly.
This is only a workaround but hopefully it will help and buy you more time to investigate the causes of the issue and find a more permanent solution.
Regards, Baldrick
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