Best answer by JimMView original
I have a del running windows XP . I have webroot secureanywhere running on it ,the year subscription ended and I bought a new subscription entered the new key code it started updating then Icon in active bar disappeared. I was not able to run any programs or get to internet so I log off and tried to log on to another user Surprise laptop was locked ,it was never locked and do not know what code would be I am able to go to administrator user and access files or search files and folders to see what was changed only files were changed is webroot can not run programs Help ?
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