Media Browesr 3 and WSA

  • 14 November 2013
  • 1 reply
  • 344 views

Hi
 Ive been useing wbroot for a while know and ive started having problems with webroot and Media Browser 3.
 
As media broswer 3 is server baised im finding that with Web Shield enabled it takes ages to load its interface if at all, if i disable web shield it loads up instantly.
 
This only seems to happen when the server side of the program is updated and last for a few days, dose webroot lurn something from the program?
 
Is there a way to exclude media browser from web shield?
 
Thanks

1 reply

Userlevel 7
Sorry for the wait, Jasoon!
 
Please post your question in our support system and our technicians will be able to whitelist any current conflicts and investigate if there is a more efficient way to go about handling the server updates of Media Browser in the future.

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