Seen several posts about this and now I have the same issue. The tray icon never has a padlock on it regardless of http or https. Thanks.
Ok if I shutdown and restart WSA then launch Chrome I see the padlock for about 10 seconds then it goes away. Is this normal?
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I would suggest for
The default Windows setting for Notification Area Icons (except for OS icons of Power, Network, Sound and Action Center) is "Only Show Notifications". This is a change to the Notification Area Microsoft made in Vista (and above) operating systems. The user can change to "Show Icon and Notifications" if they want but the default (which you can test by going to Show hidden icons > Customize... > Restore default icon behaviors) is to Only Show Notifications (per Microsoft's API).
This was actually the point I was trying to get to (or at least, ask about) with the GTR707; if their system was not showing the icon ALL the time, then they were making the focus move from the browser to the Notification tray. What would have been a problem is if they had the entire task bar set to auto hide and it "raised" back into view when the mouse moved over its normal position. In that case, if the user was seeing what GTR707 reported, it would be a bug; unhiding the task bar (and the notification area) would not move the focus from the browser but the icon would have to "unhidden" (set to show all the time) to see the 'proper' function of the lock display. Basically, this is a timing issue between the OS, Webroot status display and the user's graphics. FYI...
I do agree that the protection is there properly but that in this case it would be hard for GTR707 (or anyone else using the same display settings) to verify the lock.
As such, if the padlock is showng and I click or rright click on anything, the browser loses focus and the padlock dissapears.
My own setup I had used "Customize" on the systray. WSA I had set to show icon and notifications, and most other items set to show notifications only. this forced WSA to be visible at all times on the systray.
I had forgotten I had done things that way.
I like WSA and TripleHelix has communicated with me several times about its advantages. Please do not make WSA into Comodo. When a user brings up a bug in Comodo the mods and community step all over it. Mods and devs think Comodo is the only security in the world.
Here is the fix:
Click the "see more" arrow for the systray
Set as many items as possible to notification only
Set WSA to show icon and notifications.
As long as you don't have more than 3 items set to show icon and notifications, you will now see the WSA tray icon at all times like you want.
The problem is actually with Windows, but you can work around it.
@DavidP1970.............I typical response I would have expected goes like this:
"Thank you GTR707 for bringing up this graphical bug. I will bring this problem up to the devs attention and hopefully it will be fixed in the next build update. Thanks"
Using the word "assume" is making an assumtion. People deserve a right to know exacts and not an assumption. "Well I guess I am protected". Come on. Can someone PLEASE bring this issue up to a dev and have it addressed in the next release. Gezzz
As for "every other AV behaves correctly": there are no other AVs which have an Identity Shield-equivalent feature or reflect the state of the active window so this is an incorrect comparison. Your browser is still being protected - the visible state of the icon has absolutely zero effect on the actual protection.
It seems that you should not need a Rescue Disk with Webroot; at least, not in the traditional sense. I guess that this does beg the question of what happens IF Webroot "Allows" a file that is later on discovered to be malicious? Perhaps Joe could elaborate on this for us?