Mozilla crashes

  • 18 June 2015
  • 1 reply
  • 18 views

Webroot antivirus crashes  Mozilla frequently. Bob

1 reply

Userlevel 7
Badge +62
Hello @,

 

Welcome to the Webroot Community,

 

 

Please read these KB articles and see if this is being monitored.

 

Controlling active processes

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...

 

Blocking/Allowing files

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...

 

Mozilla/Firefox files -> allow

 

Managing protected applications

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...

 

Mozilla files-> protected

 

Do you have the latest download?https://www.mozilla.org/en-US/firefox/38.0.5/releasenotes/

 

https://www.mozilla.org/en-US/firefox/all/

 

Please let us know if you still are having issues and then we can help you further.

 

Kind Regards,

 

Reply