Mozilla crashes

  • 18 June 2015
  • 1 reply
  • 18 views

Webroot antivirus crashes  Mozilla frequently. Bob

1 reply

Userlevel 7
Badge +62
Hello @,
 
Welcome to the Webroot Community,
 
 
Please read these KB articles and see if this is being monitored.
 
Controlling active processes
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...
 
Blocking/Allowing files
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...
 
Mozilla/Firefox files -> allow
 
Managing protected applications
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...
 
Mozilla files-> protected
 
Do you have the latest download?https://www.mozilla.org/en-US/firefox/38.0.5/releasenotes/
 
https://www.mozilla.org/en-US/firefox/all/
 
Please let us know if you still are having issues and then we can help you further.
 
Kind Regards,
 

Reply