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Mozilla Firefox and Webroot password manager.

  • 28 August 2015
  • 5 replies
  • 55 views
T
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A recent update to Mozilla Firefox appears to have disabled my Webroot password manager. What do I do?
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Best answer by shorTcircuiT 28 August 2015, 17:13

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5 replies

shorTcircuiT
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Userlevel 7
Hello there, welcome to the Community!
 
Yes, this has caused a  problem for quite a few people.  Fortunately, a solution has been issued by Webroot Support. Please see this KB Article for information and directions.
J
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Userlevel 3
Badge +11
For some reason, I get a message telling me I have insufficient privileges to get to the KB article. 
TripleHelix
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Userlevel 7
Badge +63
@ wrote:
For some reason, I get a message telling me I have insufficient privileges to get to the KB article. 
This is an old thread and I assume they deleted that KB so can you tell what your issue is please? Is it because of this? https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Firefox-Password-Manager-toolbar-no-longer-works/m-p/328189#M12564
Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
J
Rank
Userlevel 3
Badge +11
That is the issue. My Firefox was upgraded to  62.0 yesterday, and the Password Manager Toolbar was disabled.
TripleHelix
Rank
Userlevel 7
Badge +63
@ wrote:
That is the issue. My Firefox was upgraded to  62.0 yesterday, and the Password Manager Toolbar was disabled.
Webroot is working on a fix!
Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"

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