I’m on Win7 and have been running SecureAnywhere for several years without a problem.
After a recent renewal I keep getting these error messages from MSI :
Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\Windows\Installer\MSI6B39.tmp, command: /Install "C:\Program Files\Webroot\Core\\"
Checking the MSI log (my Windows Temp folder is filling up with them), I find this info :
Product: Core -- Installation failed
Yet the application seems to be running okay.
I suspect some file(s) has been changed to a newer version during the re-activation.
What to do ?
Best answer by TripleHelix
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.