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my computer is infected and webroot can't remove it please help me

  • 25 March 2023
  • 2 replies
  • 249 views
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my computer is infected and webroot can't remove it please help me webroot not working for remove

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Best answer by ProTruckDriver 25 March 2023, 19:43

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ProTruckDriver
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Hello @Mehmetvkf Welcome to the Webroot Community Forum.

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
O

If your computer is infected with malware and you cannot remove it using Webroot, there are a few things you can try.

~Comment Removed Because this is the Webroot Support Forum and Webroot looks after there own Customer’s so we don’t suggest other Anti-Malware products.~ TH

See here:

If you are still having trouble removing the malware, you can contact Webroot's support team for assistance.

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