My computer keeps having these messages and things pop up

  • 24 April 2015
  • 1 reply
  • 18 views

I keep having thses pop up things like a box that says my computer may be infected,or a box thats says facebook wants me to take a survey for a reward,or these little boxes that cover other things on pages that have pics of Ellen on them. anyone know how to get rid of it?

1 reply

Userlevel 7
Badge +62
Hello eskam77,
 
Welcome to the Webroot Community Forum,
 
Would you be able to give me more information? What the name of the popups you are getting? Check your browsers for any unknown add ons and remove them.
 
You could have some PUAs that could be causing these popup boxes saying you are infected.  Which I'm sure you are not unless Webroot saids you are.
 
You can use these popup blockers listed below.
 
For Firefox Adblock Edge: https://addons.mozilla.org/en-US/firefox/addon/adb?lock-edge/?src=ss
 
For Chrome µBlock : https://chrome.google.com/webstore/detail/%C2%B5bl?ock/cjpalhdlnbpafiamejdnhcphjbkeiagm?utm_source=ch?...
 
For Internet Explorer Del Ad 15 day trial: http://www.delad.com/en/
 
So I would suggest to use one of the other Browsers as the Ad Blockers are free.
 
Make sure you have popup blocker enabled in Internet Explorer.
 
Ghostery is also a free privacy tool https://www.ghostery.com/en/home
 
 
Hope this helps and if not please get back to us and we can further advise you.
 
KInd Regards,
 
 
 
 
 
 
 

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