http://www.wilderssecurity.com/showthread.php?t=356072
Best answer by RetiredTripleHelix
View originalNo Webfiltering in IE 11 or Chrome
Userlevel 2
Hi..............I just installed WSA 2014 and so far I am not impressed. Please fix my problem. I have uninstalled and reinstalled 2x. There is no webshield/filter running or installed in either IE 11 or Chrome. I am using Win 7 Home Premium 64bit. There is also an ongoing thread at Wilders. I do not even have the crx file listed by Triple Helix. So what gives? IThe eicar test does not even get blocked. Thanks.
http://www.wilderssecurity.com/showthread.php?t=356072
http://www.wilderssecurity.com/showthread.php?t=356072
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Userlevel 2
I will ONLY reconsider WSA if the above problems are adressed. Why isnt there a webshield in Chrome or IE 11? I downloaded WSA after filling out the Bronocs giveway. Free for 6 months. I know no av is perfect. But 4 malware samples and NO detection is abusrd. Look at the Virustotal link. WSA did not blink an eye and over 30 other products dtect it. I want to use WSA. But I am afraid to afriad this. Its obviously not just me when there are people at Wilders complaining about the samething. So are you saying there is webshield coming soon with site ratings? If so when?
When I download and install a product it should work as designed. I have watched YouTube videos on WSA and see a webshield but not in my case. I have tried CIS,NIS,KIS,AIS,PCA and others. Never an issue. I felt like I had NO antivirus running at all. Right up there with MSE. I wanna see alarms going off and a webpage saying "malware blocked". Why was the eicar test not even detected when clicked on or when download was finished?
And if WSA is so good then why do use KIS with it? It should be able to stand on its own.
When I download and install a product it should work as designed. I have watched YouTube videos on WSA and see a webshield but not in my case. I have tried CIS,NIS,KIS,AIS,PCA and others. Never an issue. I felt like I had NO antivirus running at all. Right up there with MSE. I wanna see alarms going off and a webpage saying "malware blocked". Why was the eicar test not even detected when clicked on or when download was finished?
And if WSA is so good then why do use KIS with it? It should be able to stand on its own.
Userlevel 7
Hi GTR707
Understand where you are coming from here but let me try to reply to each point specifically before you completely give up on WSA. ;)
Normal plain old install. Completely removed avast using the avast uninstaller. Cleaned up any left overs and rebooted.
Baldrick - Perfect approach
Installed WSA and downloaded the eiar test file usign Chrome. No detection. No alarm.
Baldrick - I have done the same and it does not warn or alarm given the way that I advised that WSA works...until the malware goes active it will not be intercepted/reported...but in the case of eicar...WSA knows what it is and so ignores it...as do some other AVs I know.
Downloaded using IE 11. No detection. No alarm. Nothing in logs.
Baldrick - as per above.
Did a scan and it was detected.
Baldrick - in this case because you are scannng it will report, etc. That is how WSA works.
Does WSA have website ratings when you Google stuff like WOT?
Baldrick - Yes, it does; and in fact Webroot is just rolling out a new version to the user base via silent updates, so it is possible that you would not yet have had it with what you installed. I have received it and it provides the rating of search results in IE, Chrome & Firefox, etc.
How come there is no Chrome plugin to be found?
Baldrick - As stated above there is cover for Chrome in the new Threat Shield that is being rolled out (slowly), but you are still well protected by WSA even if yo have not yet got it.
Unisntalled WSA and tried again. Samething. Downloaded some malware samples and "none" where detected.
Baldrick - Not surprised given what I have advised in terms of what you said about your first install/testing.
All verifed using Virustotal. Scanned with MBAM and all 4 samples were detected.
Baldrick - At the risk of being boring the reason for this is what I have already advised, i.e., that the WSA protection philospohy/the way it works is different to what I would euphamistically called 'traditional' solutions. ANd I have to admit that it does take some time to get used to/trust...but that is because we have been brought up on the 'traditional', etc.
I was done with WSA.
Baldrick - Far from me trying to convince you I will try to find some links to articles to support what I am saying so that hopefully you can make an informed choice.
Mounted my stored image with avast. Sorry but I have tried every av out there and never have I ran accross something like this. Heck even Comodo detects more. Thanks anyways.
Baldrick - One last thing...it is not about just detection (but I am sure that you know this) but also about prevention/interception & correcting...all of which WSA IMHO does very, very well.
Anyway, I hope you will consider what my responses and take a fresh look at WSA. :D
Please feel free to post back if yo do so decide and have more questions.
Regards
Baldrick
Understand where you are coming from here but let me try to reply to each point specifically before you completely give up on WSA. ;)
Normal plain old install. Completely removed avast using the avast uninstaller. Cleaned up any left overs and rebooted.
Baldrick - Perfect approach
Installed WSA and downloaded the eiar test file usign Chrome. No detection. No alarm.
Baldrick - I have done the same and it does not warn or alarm given the way that I advised that WSA works...until the malware goes active it will not be intercepted/reported...but in the case of eicar...WSA knows what it is and so ignores it...as do some other AVs I know.
Downloaded using IE 11. No detection. No alarm. Nothing in logs.
Baldrick - as per above.
Did a scan and it was detected.
Baldrick - in this case because you are scannng it will report, etc. That is how WSA works.
Does WSA have website ratings when you Google stuff like WOT?
Baldrick - Yes, it does; and in fact Webroot is just rolling out a new version to the user base via silent updates, so it is possible that you would not yet have had it with what you installed. I have received it and it provides the rating of search results in IE, Chrome & Firefox, etc.
How come there is no Chrome plugin to be found?
Baldrick - As stated above there is cover for Chrome in the new Threat Shield that is being rolled out (slowly), but you are still well protected by WSA even if yo have not yet got it.
Unisntalled WSA and tried again. Samething. Downloaded some malware samples and "none" where detected.
Baldrick - Not surprised given what I have advised in terms of what you said about your first install/testing.
All verifed using Virustotal. Scanned with MBAM and all 4 samples were detected.
Baldrick - At the risk of being boring the reason for this is what I have already advised, i.e., that the WSA protection philospohy/the way it works is different to what I would euphamistically called 'traditional' solutions. ANd I have to admit that it does take some time to get used to/trust...but that is because we have been brought up on the 'traditional', etc.
I was done with WSA.
Baldrick - Far from me trying to convince you I will try to find some links to articles to support what I am saying so that hopefully you can make an informed choice.
Mounted my stored image with avast. Sorry but I have tried every av out there and never have I ran accross something like this. Heck even Comodo detects more. Thanks anyways.
Baldrick - One last thing...it is not about just detection (but I am sure that you know this) but also about prevention/interception & correcting...all of which WSA IMHO does very, very well.
Anyway, I hope you will consider what my responses and take a fresh look at WSA. :D
Please feel free to post back if yo do so decide and have more questions.
Regards
Baldrick
Userlevel 2
Normal plain old install. Completely removed avast using the avast uninstaller. Cleaned up any left overs and rebooted. Installed WSA and downloaded the eiar test file usign Chrome. No detection. No alarm. Downloaded using IE 11. No detection. No alarm. Nothing in logs. Did a scan and it was detected. Does WSA have website ratings when you Google stuff like WOT? How come there is no Chrome plugin to be found? Unisntalled WSA and tried again. Samething. Downloaded some malware samples and "none" where detected. All verifed using Virustotal. Scanned with MBAM and all 4 samples were detected. I was done with WSA. Mounted my stored image with avast. Sorry but I have tried every av out there and never have I ran accross something like this. Heck even Comodo detects more. Thanks anyways.
Userlevel 7
Hi GTR707
Welcome to the Community Forums :D
Sorry to hear that you have had a bad experience with WSA. To try to get to the bottom of what you have seen (which I must say is most untypical in my experience) can you advise as to the precise actions that you undertook to get the result that you did.
Was the infection actual or are you just saying that WSA did not detect the malware at download? Reason I ask is because WSA looks for active threats and a piece of malware that is on the disk but effectively dormant will not be detected (as it is not doing any harm). However, should it try to activate/run then WSA will detect and jump into block if it identifies it as a threat. If it cannot determine it as either good or bad it will switch to monitor mod, journalling any actions the monitored program undertakes and if a lter determination is that the program is bad then it will block it and then reverse the actions it has taken (nd were monitored) prior to the 'bad' determination.
Do not know if that helps explain what you may have seen, but please feel free to ask further questions and we at the Community will try to answer/explain. ;)
Regards
Baldrick
Welcome to the Community Forums :D
Sorry to hear that you have had a bad experience with WSA. To try to get to the bottom of what you have seen (which I must say is most untypical in my experience) can you advise as to the precise actions that you undertook to get the result that you did.
Was the infection actual or are you just saying that WSA did not detect the malware at download? Reason I ask is because WSA looks for active threats and a piece of malware that is on the disk but effectively dormant will not be detected (as it is not doing any harm). However, should it try to activate/run then WSA will detect and jump into block if it identifies it as a threat. If it cannot determine it as either good or bad it will switch to monitor mod, journalling any actions the monitored program undertakes and if a lter determination is that the program is bad then it will block it and then reverse the actions it has taken (nd were monitored) prior to the 'bad' determination.
Do not know if that helps explain what you may have seen, but please feel free to ask further questions and we at the Community will try to answer/explain. ;)
Regards
Baldrick
Userlevel 6
+22
Hi !
what are your versions of Chrome and IE ?
what are your versions of Chrome and IE ?
Userlevel 2
Unless some has a resonable explaination. Thanks.
Userlevel 2
Forget it. I uninstalled it. Download some malware samples. System got infected. Does WSA even work? I thought it is suppose to be top notch? Going back to avast. Thanks anyways.
https://www.virustotal.com/en/file/125861730c2b28e6af2bb640b162bd5118b2e80f2456bdca24a1e18e4f40fbc7/analysis/1384923260/
https://www.virustotal.com/en/file/125861730c2b28e6af2bb640b162bd5118b2e80f2456bdca24a1e18e4f40fbc7/analysis/1384923260/
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