notice not connected

  • 29 September 2015
  • 2 replies

Why do I get a notice once in a while telling me I am not connected to Webroot?  I clik to "connect" on that page and it does nothing.  When I go to do a scan it works? 

2 replies

Userlevel 7
Badge +3
Hello garyandellen, and Welcome to the Webroot Community.
Please take a look at the following two threads, and it may be best to do a clean install (it's easy), as shown there. And please let us know if this fixes it for you, or if you've any questions.
Why do I get notices telling me I am not connected when I am connected and can do scans?