This is Mittens997. My laptop keeps advising me that Webroot is turned off. When I check it is actually on and running just fine. Can you tell me why this is happening and how to fix it? Thank you.
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Edited: I've haven't got those MS notices so far on either machine...strange..
.Now I'm running Webroot current version without the MS warnings popping up. Will wait and see...
As far as I know there is nothing else to try and therefore it is best to wait for a Microsoft fix and/or a further Webroot fix.
I am sure that the SupportTeam are working as fast as they can on this but it may be that it is really down to Microsoft to fix..we just do not have the details of what exactly is 'broken'/the cause of the issue.
You are most welcome. I am just sorry that you are experiencing issues. This sort of broke mid to late last week so hopefully with a full tilt at it this week, and a Microsoft Patch Tuesday coming up, there will be resolution to the issue...especailly as from what I read on the Internet this issue is not just affecting Webroot but also security app vendors.