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Once a Trojan is executed is it too late?

  • 30 November 2016
  • 28 replies
  • 917 views


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28 replies

Userlevel 7
Badge +62
Your most welcome. The Webroot Support link is available 24-7 and they usually respond to your inquiry within 24-48 hours. 
 
Also here is the Webroot PC User Guide if you want to have a look.
 
Have a great evening!
Userlevel 1
Great to know, I didn't know about the support with my subscription. Thanks.
Userlevel 7
Badge +62
Hello Mijin,
 
Welcome to the Webroot Community,
 
If you ran a scan with Webroot and it came up clean after removing the Trojan then you should be okay. If you want peace of mind you can always submit a support ticket which is free of charge with your Webroot subscription. They will gladly check your system out for you.
 
https://www.webrootanywhere.com/servicewelcome.asp
Or call: 
1-866-612-4268
Mon-Fri 7:00 AM to 8:00 PM (MST)
 
Hope this helps?

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