If I manually terminate webroot and restart outlook it works fine again.
It must be protecting the Temporary Internet Files folder in INetCache as this is where the Outlook images are stored.
Can someone confirm and if there is any temporary fix that would also be nice.
Best answer by RetiredTripleHelixView original
I have had this problem starting immediately after the fall windows update. I've tried everything I could find.
Finally, I came across this post. I disabled Webroot and the problem went away!
Please investigate. I don't want to disable Webroot permanantly.
You can disable the option "Check files for threats when written or modified" within Advanced Settings to resolve this for the time being until the permanent fix is released.
And even from a reply email to this thread!
EDIT: Just read the poet immediately below. I have not rebooted, so that's likely my problem.
For now you can do what is posted here: https://community.webroot.com/t5/Product-Releases/Windows-10-Fall-Creator-Update-Bug/m-p/305470
I would like to know what the root problem is...is it the iNetCache folder being "over-protected" by any AV, even Defender, or what?
While I use Webroot Secure Anywhere managed console for my clients and have changed the policy to not check modified files and folders, i'm not sure what to do for clients not using Webroot.
Update: As embarassing as it is, I have to say that the client with the "issue" that didn't have Webroot was just because the Trust Center setting was not changed. I had become so sensitive to this Outlook problem I failed to check Trust Center on this non-Webroot PC. So, as it stands, the systems I have seen the problem on have Webroot.
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