I just used backup for the first time and the folders in Outlook were moved from Outlook to Webroot. I tried to open them in Webroot, but the message is I have to be within Outlook to open these folders. I split the screen and tried to drag the folders into Outlook, but the message says these folders are too large to copy. How do I restore these folders?
All other files backed up fine and they do open.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Welcome to the Community Forum,
Please Login online to your Webroot console. Click Backup & Sync, and you will see your files are in your PC Folder. Right click on your Folders and click Download.
Have a look at the PC User Guide w/Backup& Sync http://live.webrootanywhere.com/content/1178/Backup-&-Sync-Windows-Store-App-User-Guide-Overview and here http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C8_BackupSync/CH8a_UsingBackupSync.htm
Hope this helps,