I was trying to uninstall webroot. I am using the paid subscription but webroot are refusing to assist because I am not a reseller. I purchased the programme online. I cannot uninstall the software. When I try I get an error message saying that the software is managed by the web console.
so I logged into the web console and went into PC security tab and clicked on add pc. but it wants m me to install the software and provide the keycode but I have already done that. But the PC has never appeared.
Can anyone advise. I want to get the thing working but want to try and uninstall it and and reinstall it but how do I do that when its not in the console. I did try and download and reinstall it but the programme just opens up normally. I have another keycode but I cannot even enter that because I keep getting the same error saying it managed by a web console