Best answer by MikeR
View originalRansomeware
+3
Hi does webroot block ransomeware?
Userlevel 7
...but as a rule, "yes." Specific cases are handled by our threat researchers in the event you think WSA missed something, so if this question is to be interpreted as "I think maybe I've got Ransomware," please go through support for assistance. "Ransomware" is a broad category however - not a particular threat - so the answer to your question is "yes."
Userlevel 7
We would have to check the MD5 of the file/program. You can Open a Support Ticket and we will be able to answer your question after collecting logs and checking the MD5. 😃
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