reinstalling firefox

  • 23 October 2015
  • 2 replies
  • 18 views

I accidentally uninstalled Firefox.  Now webroot won't let me reinstall.  Any ideas?

2 replies

Hello ?,
 
Welcome to the Webroot Community,
 
 
I have not had any problems installing Firefox.
 
 
 
Where are you getting the link, may I ask?
 
You can find an official link here.
 
https://www.mozilla.org/en-US/firefox/all/
 
 
Can you please check your "Protected Applications" in Webroot to see if Firefox is possibly being blocked?
Open Webroot PC interface (click icon in system tray), click on gear next to "Identity Protection" then click the "Application Protection" tab.
There you will see if Firefox is being blocked.
 
 
Hopefully these suggestions help.
Please let us know if you are still having problems.
 
Thanks, BD
 
Userlevel 7
Hi doowah
 
Welcome to the Community Forums.
 
If I may just add to what BD has posted...I am not clear as to exactly how WSA is preventing you reinstalling Firefox...are you having a problem downloading the installer or is the issue that once downloaded you are having issue running it?
 
Wghilst either may be an issue each has a very different path to resolution and it would help us, especially BD, if you would be able to provide some more infomration as to the exact circumstances/context re. this issue.
 
Many thanks in anticipation...should the problem still exist.
 
Regards, Baldrick

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