Repetitive scan result

  • 17 August 2016
  • 1 reply
  • 21 views

We have two laptops one for me, another for my husband. We are using Webroot Antivirus program to use for both of them. I scan often and the result came up the same everytime. It states that there are 10 threats removed everytime. On my husband it staes that there are 7 threaths removed every time too. This makes me think that the scan is not done because the report was set up beforehands.  Anyone has any answer/thought about this?? Anyone has the same repeititive reports happened to you too?

1 reply

Userlevel 7
Hi sandichot39
 
Welcome to the Community Forums.
 
In terms of "scan often and the result came up the same everytime. It states that there are 10 threats removed everytime, i.e., Webroot always saying the same thing with each scan, I suspect that what you are doing is mistaking the historical or summary values that WSA braodcasts at the end of each scan for the number of threats found during the current scan just finished.
 
Please see this KB Article that covers the Threats Removed Statistics and how to reset them periodically.
 
Hope that helps further?
 
Regards, Baldrick

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