I have the most up-to-date version of Webroot on my Mac (Safari as my browser) and this morning I noticed something odd with the Webroot Web Threat Shield.
The shield reports that it is on, yet I don't see the "W' icon on my browser and no check marks or other icons appear on the side of links when I do a Google search. This makes me believe that Webroot is not analyzing links anymore!
Also, I noticed (after a restart to my computer) that a prompt appears telling me that the "Safari Web Extension" needs to be installed. I click "Install" and nothing happens. Also there is still no "W" icon on my browser or icons after I do this.
As a side note, usually I am able to right click on a link and be able to run the URL through the Webroot analyzer to check if the site is safe. I tried that on a few Google links this morning and that option no longer exists.
Does anyone know what is going on and how I might be able to fix this situation? I would like to see the "W" icon on the browser and the icons beside links again.
Best answer by shorTcircuiTView original