I removed Webroot Secure Anywhere from my Desktop PC as recommended by Microsoft when trying to update Win 10 (which failed yet again!) I have just reinstalled Webroot but have run into problems. It now says that my subscription has expired but that is incorrect as it was renewed on June 7th this year and the website console confirms that with 429 days remaining. Under the Scan and Shields tab, I an unable to turn on any of the features presumably because of the claimed expiry. It won’t scan either. I have contacted Customer Support but have not received a response in the 24 hours since contacting them. Is there an issue with their support?
Geoff in NZ