Question

SecureAnywhere is blocking Chromecast

  • 18 October 2020
  • 1 reply
  • 50 views

If I disable SecureAnywhere Google Chrome can “see” the chromecast device but when enabled, chrome cannot see the device. 

How do I stop SecureAnywhere from blocking chromecast?

 

Windows 10 PC and Chromecast version 3.


1 reply

Userlevel 7

Hello @PickyBiker 

 

For things like this it’s best to Submit a Support Ticket as it could be a simple thing of getting some files whitelisted in the Webroot Cloud Database.

 

Please have some patience as support is busy.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

If need be you can call support.

You can call Support during the week at 1-866-612-4227

Mon - Fri 7 AM to 5:30 PM (MDT)

 

https://www.webroot.com/us/en/support/contact

 

Thanks,

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