Shields Questions

  • 30 November 2017
  • 37 replies
  • 189 views

Userlevel 3
Badge +1
I have Internet Security Plus.
I do not understand how the sheilds work.
According to this explanation https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ShieldingYourPC/PCShieldsOverview.htm%3FTocPath%3DShielding%2520Your%2520PC%7C_____0
I should see icons displayed that help me determine if sites are secure/safe. But no icons appear.
Can someone help me to understand how this works.
 
Thank you very much.

37 replies

Userlevel 7
Also, from that link you posted above about the changes that Opera made a few years ago in the switch to Chromium backend: The dropping of Presto and the switch to Blink - https://www.google.com.au/search?client=opera&q=Presto+to+Blink+in+Opera&sourceid=opera&ie=UTF-8&oe=UTF-8 ...That's progress, and I adapt. 😉
Userlevel 7
Badge +56
@ wrote:
Why not ask?   If you don't ask, then I might not have learned.  😉 - https://en.wikipedia.org/wiki/No_such_thing_as_a_stupid_question
Because i don't get paid to be the grand master teacher! I don't get paid at all.........................!
Userlevel 7
@ wrote:
@ wrote:
Why not ask?   If you don't ask, then I might not have learned.  😉 - https://en.wikipedia.org/wiki/No_such_thing_as_a_stupid_question
Because i don't get paid to be the grand master teacher! I don't get paid at all.........................!
Oh, Grandmaster may I recommend some Van Morrison  ;)  - 

No Guru, No Method, No Teacher - https://en.wikipedia.org/wiki/No_Guru,_No_Method,_No_Teacher   

Userlevel 7
Badge +56
@ wrote:
@ wrote:
@ wrote:
Why not ask?   If you don't ask, then I might not have learned.  😉 - https://en.wikipedia.org/wiki/No_such_thing_as_a_stupid_question
Because i don't get paid to be the grand master teacher! I don't get paid at all.........................!
Oh, Grandmaster may I recommend some Van Morrison  ;)  - 

No Guru, No Method, No Teacher - https://en.wikipedia.org/wiki/No_Guru,_No_Method,_No_Teacher   

No only Def Leppard!
 
Userlevel 7
Dan,  I am sure Deff Lepard are great, but I am not into heavy metal.  This is more my speed, and I have bought my ticket on Friday, for this concert - https://www.qpac.com.au/event/jackson_browne_18/  :)
 
P.S. That link comes up a 404 error, and I don't know why. Maybe, this will work, or not. - https://www.qpac.com.au/search/?listingtype=event&sort=date&term=jackson+browne&daterange=01%2F04%2F2018&genre=&submit=
Userlevel 7
Badge +62
@ wrote:
Dan,  I am sure Deff Lepard are great, but I am not into heavy metal.  This is more my speed, and I have bought my ticket on Friday, for this concert - https://www.qpac.com.au/event/jackson_browne_18/  :)
Hi Tarnak!
 
Your link led me to here: :D

Userlevel 7
Badge +56
Lets stop messing up this thread as the OP @ is going to get confused.
Userlevel 7
Sherry, I am sorry about that, but as you can see I amended my post to reflect that, while you were posting yours. :D
Userlevel 3
Badge +1
Thank you Daniel.
 
Per the instructions for uninstall/reinstall, I appreciate your step-by-step instructions. I'm still unsure though. As I said, I did not install WR initially, Geek Squad did. What if I uninstall and can't reinstall it .... I'm not tech-savvy at all. Where am I getting the "new installer"? And when I'm in my console dashboard, what action do I take to uninstall?
My apologies and my thanks :@
Userlevel 7
Badge +56
@ wrote:
Thank you Daniel.
 
Per the instructions for uninstall/reinstall, I appreciate your step-by-step instructions. I'm still unsure though. As I said, I did not install WR initially, Geek Squad did. What if I uninstall and can't reinstall it .... I'm not tech-savvy at all. Where am I getting the "new installer"? And when I'm in my console dashboard, what action do I take to uninstall?
My apologies and my thanks :@
We get many people to do reinstalls as that usually corrects most issues so just follow the instructions and everything should be fine!
 


 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Userlevel 3
Badge +1
Daniel,
Does it matter whether I got my renewal subscription through Best Buy or not? I cannot recall if I renewed through them or directly through Webroot. Is there a simple way to find out?
Much thanks!
Userlevel 7
Badge +56
@ wrote:
Daniel,
Does it matter whether I got my renewal subscription through Best Buy or not? I cannot recall if I renewed through them or directly through Webroot. Is there a simple way to find out?
Much thanks!
Did you get a new keycode? If not you just renewed via Best Buy Geek Squad. https://www.webroot.com/ca/en/home/products/geeksquad-dl

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