Best answer by TonyWView original
Slow update roll out!
I'm still waiting for the update. Always in the last stand of the roll out because I'm at the other end of the world. When is Webroot gonna make the roll out of updates at close times if not equal times to all the parts of the world? This is the only thing I dislike about WSA. I also get replies to my support ticket after 12 hrs due to timezone differences.
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You can always just do a re-install and poof! You'll have the new version. Wouldn't take more than five minutes.
Yes several other AV companies roll out exactly the same way. Then again when Webroot is rolling out the best product and providing the best support I think it's not wrong to ask for quicker roll out than the others.
The fact is that with million and millions of Webroot users, having all of them download a single file at once would necessarily cause some server issues. It is not possible to update every computer simultaneously.
If you want to receive the update ASAP, you can always uninstall and reinstall.
But, of course, I realise we're not all going to do that at the same time, which brings us back to the methodology of automatic updating Webroot has chosen that is similar in thinking.
I hope PIInfinity understands better now. 🙂
Okay understood. Thank you for explaining.:)