spy and malware warnings

  • 25 September 2015
  • 1 reply

spy and malware warnings from firefox and Internet explorer. also warnings not to make purchases on line.
should i be concerned, i called the # they gave, and they wanted to charge me, and i replied, i am with webroot , and i have protection, so i will let them check it out, because i have been with ya'll for 3-5 yrs and still going, so i trust you and no one else, well besides the geek squad, they r good people as well. thanks!

1 reply

Userlevel 7
What you are referring to is either a PUA or browser hijack.
It is not a malicious threat on your computer and you should NEVER call a number that just pops up on your computer.
Please contact our support team and they would be happy to look into this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp