When downloading some programs they ask you to temporarily shut off the antivirus program. I had no problem when I used AVG...what I used for the past 3 years. I cannot figure it out for webroot. I blew it with the last program I downloaded; because my husband kept bugging me to download it I just did it WITHOUT DISENGAGING THE VIRUS PROTECTION. Did I ruin the program? Will upgrading the program fix it if I did or is it completely shot? I CANNOT believe I did it, but that is what happens when someone keeps bugging you to do things when you are writhing in pain and hopped up on pain pills.
Help please help.