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The app won't download

  • 16 July 2022
  • 1 reply
  • 52 views

I just got a new laptop and I bought the webroot software online.  I was sent an email with the key code and I set up my account.  I tried to download the app and I am getting this error message “This app can not run on your PC”  Can some please help me figure this out?  I have used this before on other computers without a problem.  Thank you

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Best answer by TripleHelix 16 July 2022, 17:27

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Userlevel 7
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Hello @Paula1211 

 

Use this link to download and install using your Keycode!

 

Standard PC Download Link:

https://anywhere.webrootcloudav.com/zerol/wsainstall.exe

 

Thanks,

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