The scan process stopped at 66% and computer freeze at the 66% scanning.
What can I do?....I restarted the computer to post the problem here..
Please Help. Thanks!
Best answer by salutealltoday
View originalBest answer by salutealltoday
View originalTurn it off as you can't uninstall WD it's part of Vista! Once that is done download a fresh Copy here make sure you have a copy of your keycode then reboot your PC and install WSA with the new installer and let it finish it's install scan and after Reboot again and please report back!@ wrote:
The webroot employee said the key was broken...yesterday another employee uninstalled and reinstalled the webroot antivirus. However today the iddnetity shield and the firewall changed by itself to read (disabled). I panicked and called them. Then the WR employee told me the key was broken, that they were the ones that disabled those two items...to not worry and then he gave me a new key and reinstalled.
Okay I will try to uninstall defender now...Thanks!
@ wrote:
Okay if it still sticks at 66% we are going to do a clean reinstall! Download the installer here and make sure you have a copy of your keycode then Uninstall and REBOOT then install with the new installer and let it finish it's install scan after that REBOOT again and do a scan and let us know if that fixes the issue!
Thanks,
Daniel ;)
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