Then the Password Manager unexpectedly ceased to work and tried to reach customer service. Firs I had to go over a thousand web pages of Knowledge Base, not a single article addressed my problem and then whenever I hit the "Talk to Us" or "Generate a Ticket" or something I was taken to my console where everything started all over again. I erased history, even changed browser, uninstalled and installed again the sofware and nothing happened. Tried to call but the phones that I found were for bussiness people not mere mortals like me.
Miraculously I found a page where I could as for a refund. I entered the invoice number and voila! PayPal said that I received a refund in seconds! That´s the only good thing that I can say about Webroot. I rest my case.
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Best answer by JP_
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