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Threat Removal Information

  • 7 April 2013
  • 2 replies
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Hello...
After I run a scan, when I select “View Status” (from r/h mouse menu on the Webroot tray icon), a notation appears, such as “Last scanned xx minutes ago. Next scan will occur when the system is idle. 1 threat has been removed.”
 
  1. Does the threat removal information refer to the previous scan, or is it a cumulative result?
  2. Where can I find more detail about what was removed?
Thanks...
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Best answer by shorTcircuiT 7 April 2013, 03:07

Hello dwechs!  

 

1) I am not positive on this, but I think the removal information is cumulative in the program user interface.  These counts can be reset to 0 by clicking on the PC Security tab, and then down under Total Scan Statistics there is a link to Reset Scan Statistics.

 

2) Log into your Account Portal, and then go to PC Security.  Click on the computer in question, and that will bring up some more detailed information.  Click the Scan Information tab on top.

 

You should be able to see the results of the last 10 scans, and what infections were found.

 

Hope this is of some help!
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Userlevel 7
Hello dwechs!  
 
1) I am not positive on this, but I think the removal information is cumulative in the program user interface.  These counts can be reset to 0 by clicking on the PC Security tab, and then down under Total Scan Statistics there is a link to Reset Scan Statistics.
 
2) Log into your Account Portal, and then go to PC Security.  Click on the computer in question, and that will bring up some more detailed information.  Click the Scan Information tab on top.
 
You should be able to see the results of the last 10 scans, and what infections were found.
 
Hope this is of some help!
Badge +13
Thanks...
All seems to work as you suggested.

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