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Transfer Webroot to a new computer

  • 27 April 2017
  • 1 reply
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Userlevel 2
What must I do to tranfer my subscription to a new computer? I don't have one yet but need to know when I get one.
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Best answer by ProTruckDriver 27 April 2017, 21:44

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Userlevel 7
Hello Petebo,
 
When you get your new computer install Webroot:
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
 
If you want to deactivate Webroot on the old computer, Uninstall Webroot then go to your Account to Deactivate:
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
HTH,
Dave.;)

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