A trojan has appeared on my computer and periodically opens up a sys32 box on my screen. Every time this happens, Webroot warns me that there is an active threat named “TrojanDownloader” and a scan is needed to remove it. However, every time I scan immediately after the warning, nothing is ever found and Webroot tells me everything is fine.
I know this isn’t true because the trojan continuously opens the black box every hour or so, yet Webroot tells me everything is fine.
How can I remove this trojan?
Best answer by ProTruckDriverView original
@JosueMag Welcome to the Webroot Community Forum.
I would recommend getting in contact with Webroot Support with this problem.
Submit a ticket
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