Trouble connecting to another computer in the homegroup.

  • 2 June 2015
  • 1 reply
  • 19 views

I am having trouble connecting with another computer in the homegroup. I have connected to it many times before in the past. Now a user suggests uninstalling virus protection. Should I try that?

1 reply

Userlevel 7
Hello @,
 
Welcome to the Webroot Community!
 
I personally have not heard of Webroot causing an issue such as this, but the best way to test would be to uninstall Webroot, reboot, and attempt to recreate the issue. If the issue is still occurring it is likely being caused by something else, if it does not occur, then we know that Webroot was blocking the connection.
 
Please let me know if this helps, or if there is anything else I can do to assist.

Best Regards,

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