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(edit for searchable subject line - Jim)
Best answer by Kit
View originalBest answer by Kit
View originalSorry but you don't need to shut down WSA as if you do and during uninstall it will turn it back on as it needs to be running with an Internet connection to uninstall correctly. Everything else sounds about right also after WSA has been uninstalled you can look for any possible leftovers: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installation-Folder-and-File-Locations/ta-p/3766@ wrote:
I just uninstalled Web Root today on Windows 10 . Here's how:
- First you go to Web Root in the taskbar and exit the program.
Note: Do not include the quotes.
- Then in the search box in Windows 10 type the destination path to the executable Web Root Program. Something like "C:Program FilesWebrootWRSA.exe" -uninstall
This location is the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
Click Search, enter the following text into the field exactly as it appears below, and then press Enter:
- Press the Enter key on your keyboard. 4. When prompted to uninstall, click Yes.
- Then follow the steps below for Windows 10:
%PROGRAMDATA%
6. Locate the WRData folder. This folder may not be present; if it is not, you are finished.
If it is present, right-click the WRData folder and select Rename. Change the name to WRData1. And delete that file.
Also there may be another WRData file in the Web Root folder itself found in the Programs folder. Likewise rename it WRData1 and delete it.
After you delete the WRData files, you can then delete the Program folder called Web Root.
7. Restart your computer and let it boot into Normal Mode. Webroot should be completely off the machine at this time.
Good Luck!
@ wrote:
Hello Retired Webrooter,
This is a testimony that the steps you provided (to uninstall in safe mode) worked beautifully!! Thanks so much. I too was experiencing the same issue as the user that initiated this discussion.
Just a side note, I do love the Webroot SecureAnywhere, however my license expired and my cable provider is currenlty providing me free security software. In the future, should I need to repurchase security software for my PC, it will definitely be Webroot.
Thanks again.
I was looking for the FREE TRIAL, and it just did not WORK! WHAT HAPPENED? T.K>@ wrote:
Hello Retired Webrooter,
This is a testimony that the steps you provided (to uninstall in safe mode) worked beautifully!! Thanks so much. I too was experiencing the same issue as the user that initiated this discussion.
Just a side note, I do love the Webroot SecureAnywhere, however my license expired and my cable provider is currenlty providing me free security software. In the future, should I need to repurchase security software for my PC, it will definitely be Webroot.
Thanks again.
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