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Uninstalling Webroot SecureAnywhere from Windows 10

  • 28 October 2016
  • 1 reply
  • 2745 views

Hi,
 
I am trying to uninstall Webroot SecureAnywhere from my pc running Windows 10.
I have tried going to Uninstall programs in Control Panel.
I can see that Webroot SecureAnywhere is in the list, I clicked uninstall but nothing happens.
Please help.
 
Thanks.
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Best answer by Ssherjj 28 October 2016, 15:07

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Userlevel 7
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Hello Sizwe,
 
Welcome to the Webroot Community,
 
Do you have access to the MyWebroot Account Console?  If you do, you might try logging in there and deactivating the computer.  
  • Go to PC Security tab
  • Click on the computer if it is listed
  • Go to Advanced Options tab
  • Click Deactivate Computer.
 
Here is a screen shot of that panel:
 



 
After you Deactivate the computer, reboot the computer.  This is supposed to send a signal to the computer to remove WSA.
 
 
Otherwise please review the contents of this KB Article that should help.
 
And if all this does not help then please Open a Support Ticket to get the Support Team to assist you in that. This is a free service/

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