Question

Unwanted ad popping up in chrome after start up

  • 20 April 2020
  • 1 reply
  • 64 views

Badge +1

Starting a day or two ago, every time I start my laptop some spam/adware ad opens up in chrome before almost immediately being blocked by webroot. I’ve tried running adware remover, checking in the startup tab in task manager, and uninstalling and reinstalling chrome. Nothing has worked so far. The problem isn't  crippling or anything but its extremely annoying.

Any help would be appreciated.


1 reply

Userlevel 7

Hello @Maverick99885566 

Welcome to the Webroot Community,

My advice would be to Reset the Chrome Browser to default. Clear all your History.

Reset your browser settings

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
    • Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults and then Reset Settings.
    • Windows: Under "Reset and cleanup,” click Reset Settings and then Reset Settings.

If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More Moreand thenMore Tools and thenExtensions. Only turn on extensions you trust.

You can also go HERE for more information about Chrome popups.

Also add a good free Ad Blocker like the ones suggested below:
 
Google Chrome uBlock Origin: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
 

Hope this helps?

Reply