Recent tried W10 in Oracle VirtualBox briefly but since I had a spare HD, I installed that and put W10 on it. Ater installing it yesterday and installing a few programs one of which was Webroot. That was build 9841 but I heard that 9860 was out so I forced the update.
After churning away for over an hour, I find the install stop because I needed to uninstall Webroot. I had the option to uninstall or pause so I clicked uninstall but it left the pause button there. Some time later, I clicked on pause and find a window asking if I really wanted to uninstall Webroot. More time but I bailed, rebooted, it continued to install and complete after about 45 minutes.
This morning booted into W10, I had reinstalled Webroot but I see no desktop icon. After a few seconds, it boots with a message that it has problems. It did this three times finally I was given the option to go into W7. Looks like I'll have to reinstall W10.
Anyone trying W10 should put the "Build Preview" so no auto updates are performed, do it manually after uninstalling Webroot to save some grief.
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For anyone else reading this thread, however, I do need to point out that since Windows 10 is not yet in "Release Status", it is officially not supported by Webroot at this time. Webroot Support may or may not, be able or willing to help with any issues encountered prior to official Release of Windows 10.
That being said... comments regarding experiences MIGHT be valuable, but i will let Webroot answer that part themselves 🙂
Back up on the new build but haven't reinstalled Webroot yet.
Intel Q6600 quad
320Gb seagate HDD + 200GB maxtor HDD
Geforce 8800GT 1GB
Until Microsoft is really quite close to the final product, and no longer issuing changes extremely frequently, it is difficult to impossible to really work with it.
May I jump in here and say that I've installed W10 Evaluation and I unistalled Webroot and reinstalled WSAC without a hitch.
Sorry you are having these issues...
Webroot IS, however, in the back end of things, working to keep up with W10 pre-release updates and files to bring WSA into compatibility with W10... Daniel is very active behind the scenes in helping identify files that need whitelisted, but even though he and Webroot are working to make Webroot and W10 work together, we still cannot get any official support from Webroot Support on W10 until it is in Official Release status.
So you will see discussions about it here on the Community, and Webroot employees may even post on this thread, but when it comes to actually contacting Support for assistance, that is not available until W10 has been officially released.
The forum here is the best place for this, personally I think running WSA on non-supported OS's should be treated in the same way that Malware testing is discussed i.e do it at your own risk.
Since this started with emails that started long after I created a support ticket. It was no secret about the OS. Even if I couldn't uninstall, why didn't they call a time out then?