I’ve used Webroot Secureanywhere for about 4 years now. Recently, after Windows 10 updated to KB4023057 and KB5005611, my Webroot shortcut disappears off the screen, and the whole program disappears off my list of programs. I run the installer, which is still in my downloads, and it won’t run/open. When this first happened a few days ago, after researching for a solution for hours, I ran all my antivirus programs such as Malwarebytes and Superantispyware, and they found nothing. So, I did a system restore in safe mode to get rid of the two new updates, and my Weboot came back and worked no problem….anyone have any ideas? Oh, its a HP laptop, Intel i7-7700 2.8ghz, 12gb RAM, 128gb SD drive, and a 1 TB standard, high speed hard drive, Intel HD graphics, and a GEOForce GTX video card….4 years old….
Best answer by TylerMView original