webroot erased all of our emails?

  • 4 February 2015
  • 1 reply
  • 22 views

My wife used webroot to run a scan for viruses and after she did so all of our emails, email folders, etc. disappeared.  Essentially, it erased Windows Mail.  I looked in the deleted folder and nothing is there.  Any suggestions appreciated.

1 reply

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
That sounds very odd as WSA has nothing to with emails or email clients so I would recommend that you Submit a Support Ticket ASAP and they can look into it and hopefully recover your files.
 
Thanks,
 
Daniel 😞

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