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Webroot Filtering extension

  • 28 February 2017
  • 28 replies
  • 2164 views

Userlevel 1
The Webroot Filtering extension does not show up in Firefox (It is activated)
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Best answer by ProTruckDriver 3 March 2017, 21:07

Hello Funkyecat, Welcome to the Webroot Community Forum. :D
 
The Members @ and @ have done all they can on the Forum for this problem. Please reach out to Webroots Technical Support Team directly for further assistance as @ recommended in the first reply. Support will sort this problem in a matter of minutes:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
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28 replies

Userlevel 7
Salutations @ and welcome to the Webroot Community!

I'm sorry to hear of the issue you're having with our Filtering extension in FireFox. Please reach out to our Technical Support Team directly for further assistance:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Best,
Userlevel 7
Hi Funkyecat
 
Welcome to the Community Forums.
 
You could always try rebooting your system if you have not done so sicne the issue started...that sometimes sorts it out.
 
Regards, Baldrick
Userlevel 1
Of course I rebooted. This occured under FF 32 bit and 64 bit.
Userlevel 7
Badge +56
Hi @ are you a bit tech savvy to try this as it works with Firefox and firefox based browsers? https://community.webroot.com/t5/Techie-KB/Unofficial-How-to-Install-the-Web-Filter-Extension-in-Firefox/ta-p/265481
 
Thanks,
 
Daniel 😉
Userlevel 7
Please reach out to our Support Team directly if @'s instructions don't help:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Cheers,
Userlevel 1
Unable to finish. I got as far as placing on desktop, but cannot open a RAR file.
Userlevel 7
Hello Funkyecat, Welcome to the Webroot Community Forum. :D
 
The Members @ and @ have done all they can on the Forum for this problem. Please reach out to Webroots Technical Support Team directly for further assistance as @ recommended in the first reply. Support will sort this problem in a matter of minutes:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Userlevel 7
Badge +56
@ wrote:
Hello Funkyecat, Welcome to the Webroot Community Forum. :D
 
The Members @ and @ have done all they can on the Forum for this problem. Please reach out to Webroots Technical Support Team directly for further assistance as @ recommended in the first reply. Support will sort this problem in a matter of minutes:

Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
I have to agree!
Userlevel 1
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
Userlevel 7
Badge +56
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
Please contact Webroot Support and they will help you get the Web Filter Extension installed in Firefox. Webroot Customer Service
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211
Userlevel 7
Badge +56
@ wrote:
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!
 

Userlevel 1
It is a function of Webroot not Chrome. When it activates Webroot comes up. It is also in ther instructions (replaces WOT).
I'll have to change from Webroot.. Other Anti Virus et al programs have this feature.
@ wrote:
@ wrote:
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!
 


My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange. 
I've offered bread crumb to my Request.  
 
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat. 
 
Thanks
 
Userlevel 7
Badge +56
@ wrote:
@ wrote:
@ wrote:
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!
 


My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange. 
I've offered bread crumb to my Request.  
 
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat. 
 
Thanks
 
Like I said it Could be a (Chrome Built Feature) and nothing to do with Webroot. Maybe Webroot has no control how it shows in Firefox so it would be best to ask Firefox......right. @ @
@ wrote:
@ wrote:
@ wrote:
@ wrote:
@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!
 


My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange. 
I've offered bread crumb to my Request.  
 
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat. 
 
Thanks
 
Like I said it Could be a (Chrome Built Feature) and nothing to do with Webroot. Maybe Webroot has no control how it shows in Firefox so it would be best to ask Firefox......right. @ @
Okay, Chrome build is able to do at this time what Firefox build is not able to do.  
 
Still, no harm in sharing my related post in Ideas Exchange with Funkyecat.  
 
Since, Funkeycat wrote: "I'll have to change from Webroot.. Other Anti Virus et al programs have this feature".
 
I don't want to lose Funkyecat.
 
Thanks
Userlevel 1
IAs I stated it is a stated function of Webroott, there as I use Chrome and Firefox alternately, I will have to replace WR.
Userlevel 7
Badge +56
@ wrote:
Still, no harm in sharing my related post in Ideas Exchange with Funkyecat.   
 
Since, Funkeycat wrote: "I'll have to change from Webroot.. Other Anti Virus et al programs have this feature".
 
I don't want to lose Funkyecat.
 
Thanks
 Like I said maybe Webroot can't do anything unless Firefox makes the changes? 😠
Hey,
we plan to provide similar functionality (the icon in the toolbar) for FireFox in one of the next releases. This is part of the new Web API support and was not available previously for browser extensions in FF. We are still working to get our backward compatibility to older FF versions sorted, so that we don't have to desupport FF ESR.
Cheers,
foo
Userlevel 7
Badge +56
@ wrote:
Hey,
we plan to provide similar functionality (the icon in the toolbar) for FireFox in one of the next releases. This is part of the new Web API support and was not available previously for browser extensions in FF. We are still working to get our backward compatibility to older FF versions sorted, so that we don't have to desupport FF ESR.
Cheers,
foo
Thank You Karin and Happy International Women’s Day to you and all other Webroot Women Staff!
 
Cheers,
 
Daniel 😉
Userlevel 3
Badge +4

I went into addons extentions...Webroot filtering extensions was on...so I slid it off...then slid it back on again and the green W appeared in the menu bar as normal...I clicked on it and it said a component was missing….when I closed off the browser and went back again the icon was not there

Userlevel 7

I went into addons extentions...Webroot filtering extensions was on...so I slid it off...then slid it back on again and the green W appeared in the menu bar as normal...I clicked on it and it said a component was missing….when I closed off the browser and went back again the icon was not there


Can you tell us which Browsers and what OS?

Userlevel 7

For Firefox: https://community.webroot.com/web-threat-shield-131/adding-web-threat-shield-to-firefox-342501

 

Google Chrome: https://community.webroot.com/web-threat-shield-131/add-web-threat-shield-to-google-chrome-in-a-pc-342540

 

Microsoft Edge: https://community.webroot.com/web-threat-shield-131/how-to-add-the-web-threat-shield-extension-to-the-new-microsoft-edge-341874

Userlevel 3
Badge +4

I missed Win 10 on last post

Userlevel 7

I missed Win 10 on last post


Look above as I posted the links to install or reinstall!

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